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Sr. Cloud Services Project Manager (e-Discovery)

Req id:  39149

Virtual, GB

OPENTEXT 

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

 

The Opportunity:

 

Join our world-leading technology company in the e-Discovery division as an experienced Project Manager. This remote UK-based role offers a dynamic environment where you will play a key role in all aspects of case management, from initial client communications to workflow consultation, database and reporting management, and liaison with internal sales teams and Legal Tech management.

 

What You Will Do:

 

  • Act as the primary contact between the company and clients, fostering strong relationships and collaboration.
  • Handle client concerns effectively, making informed decisions without compromising business outcomes. Evaluate both short- and long-term consequences.
  • Ensure client satisfaction through effective consultation and communication skills. Adhere to project timelines and convey information logically across different hierarchy levels.
  • Take ownership of delivering multiple projects of varying sizes. Develop metrics and action plans to enhance business excellence.
  • Efficiently allocate resources, manage time effectively, and handle multiple tasks across projects and clients.
  • Identify and evaluate issues, resolving them when possible or escalating as needed.
  • Provide leadership to both junior and senior team members. Share best practices and lessons learned to enhance team performance.
  • Take charge of budget control and report financial information to clients.
  • Establish measurable metrics to gauge project success. Continuously monitor progress, identify and eliminate roadblocks, and strive for excellence.

 

What You Will Need:

 

  • Good working knowledge of e-Discovery platforms.
  • Understanding of the EDRM model and the e-Discovery process.
  • Solid knowledge of database design & management, data processing, and legal document review systems.
  • Experience in project initiation through final production.
  • Upkeep and development of project documentation & reporting.
  • Experience with mentorship of junior staff.
  • To be a resident in the UK.

 

 

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com.


OPENTEXT - THE INFORMATION COMPANY 
We believe that our values are the compass that steers us in the right direction and helps us stay true to our mission. These values will not only guide our everyday decisions but also influence our strategic direction and the way we work. They reflect who we are as individuals and as a collective force, uniting us in our shared purpose. 

CREATE THE FUTURE 
We create economic growth that is inclusive and sustainable. 

BE DESERVING OF TRUST 
The world’s most trusted companies trust OpenText, and we demonstrate this in our actions as individuals, as a company, and as technology. 

WE, NOT I 
We build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems. 

RAISE THE BAR 
We set high standards and exceptions, to learn, to be better. 

OWN THE OUTCOME 
We tap into our creativity to deliver incredible experiences for customers, to ourselves, and for our planet. 

We believe a workplace should be human above all else. We ask excellence of our employees and reward it by creating an environment that is welcoming, challenging and that encourages real growth and development, not empty platitudes, or trinkets.” - Mark Barrenechea, CEO & CTO

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