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Sr. Cloud Services Project Manager

Req id:  28193

Virtual, GB Reading, GB



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  



The Opportunity: 


As a Business Networks Programme Manager, you will be joining a team with a broad range of Project Management experience, where you will be responsible for managing multiple concurrent global community/supplier/implementation projects for Open Text customers.


As part of the Opentext Solutions Implementation team, you will work with new and existing customers, taking them through a project implementation and on-boarding process to a go-live point.


The project implementation process involves full project life-cycle management across requirements definition/governance/SOW creation / development / testing / UST / go live phases. Customers will be large, typically global, complex and challenging.


To achieve this, the Programme Manager will have 5+ years working as a senior Project Manager, where they have planned and managed multiple Implementation projects, managing all resources and work streams, organising and allocating tasks, providing management reporting both internally and externally to ensure a timely delivery within agreed tolerances.


What You Are Great At:


  • Planning and Organizing. You will be able to quickly understand the scope of the Project workstreams assigned to you and be able to turn that into a sequence of activities that can be allocated to individuals that you can track to completion.
  • Communicating clearly with team members and colleagues, to ensure that everyone understands the Project scope and goals and is working to achieve the same aims.
  • Communicating clearly with OpenText customers at Project and Executive levels, both verbally and in formal reports, to keep them updated on progress, any challenges being encountered and progress against the overall project plans.
  • Identifying challenges as they occur and, working with the team and SME’s, devising solutions that allow these to be overcome. In addition, you will be able identify where challenges might be encountered and put plans in place to pro-actively address these.
  • Managing multi-disciplined Project Teams, including onshore and offshore team members.
  • Managing multiple workstreams concurrently, probably for multiple clients, and are able to prioritize tasks ensuring Customer satisfaction.
  • Following proven methodologies and ensuring that project standards and best practices are being followed.
  • Gaining an understanding of your customers Business Needs, and ensuring that your projects work to support these, within the boundaries set by the Statement of Works.
  • Controlling change to ensure that the Projects scope, effort estimates and budgets are met, and any deviations are documented and agreed.


What it takes to excel:


  • Experience working in the IT industry and of managing projects teams
  • Excellent interpersonal and effective verbal and written communication skills. Confident working with Project Executives both internal and external, as well as Project Teams.
  • Ability to work independently and within a team environment
  • Excellent organizational, planning and prioritization skills
  • Knowledge of OpenText Products and Services, especially in Business Networks/Cloud/Managed Service area.
  • Exposure to EDI managed services implementation
  • Multi-lingual would be an advantage, preferably French or German



At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.

Subject to applicable laws and regulations, OpenText’s Global Vaccination Policy requires all employees to be fully vaccinated against Covid 19 in order to enter an OpenText office. Accommodations may be available.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

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