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Sr. Consultant

Req id:  4703

Virtual, CA Richmond Hill, ON, CA Montreal, Quebec, CA Waterloo, ON, CA

 

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

 

 

The OpenText LegalTech Consulting Services Practice is currently searching for a technically dynamic and resourceful individual who has the ability to provide exceptional technical services to our customers in a challenging and rewarding environment. The incumbent will be joining a team that provides global services to a variety of legal and enterprise customers around the world while working across business units to ensure that customer satisfaction is met in every form. Their focus will be on delivering Professional Services for the eDOCS suite of products within complex customer environments. The successful candidate will be working in a highly functioning team consisting of Architects, Business/Solution Consultants, Project Managers and Senior Consultants that work effectively together to reach a common goal.  In addition, a Technical Consultant works with Account Executives, Solution Consultants / Pre-Sales Engineers and commercial teams throughout the sales and delivery cycles. This position is focused on LegalTech accounts.

 

Primary Duties:

  • Deliver Professional Services engagements with high quality.
  • Ability to understand and translate customer business requirements into a system that best utilizes Open Text product functionality.
  • Contribute to the development of a solution design.
  • Work in conjunction with Open Text colleagues to implement technical configurations.
  • Contribute to project documentation, including requirements document, technical design, test plans, and knowledge transfer documentation. 
  • Deliver presentations, workshops and live demonstrations to a mixed audience of technical, business, and management staff.
  • Prepare, maintain, and submit weekly activity/progress reports and time recording reports.
  • Interact with sales, services and partners to provide technical and functional guidance and assist with scoping project efforts.

 

Skills Requirements:

  • Competent with products such as, Open Text eDOCS, Open Text Content Server, Open Text Records Management, Open Text Workflow and Open Text Web Reports.   
  • Ability to effectively interact with others in the workplace.
  • Familiarity with other Content Management applications is a plus.
  • Ability to converse, read and write in French is a plus.

 

Position Requirements:

  • Minimum of 3 years of experience in a consulting role.
  • Strong personal and written communication skills.
  • A solid grasp of a variety of technologies that include Windows Servers & Clients, Active Directory, Microsoft business applications (including O365), Networking, Databases and knowledge of software industry relating to varying aspects of OpenText solutions.
  • Strong knowledge and understanding of enterprise software deployment on-premise and in the cloud
  • Basic scripting languages (e.g. PowerShell)
  • Adhere to Open Text’s internal standards and best practices for consistent, high quality project delivery.
  • Ability to work independently while being part of a dynamic team.
  • Participate on multiple projects simultaneously.
  • This is a revenue generating position.
  • A small amount of travel may be required.

 

Location: Canada, Ontario or Quebec

 

 

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com. Applicants have rights under Federal Employment Laws including but not limited to: Family and Medical Leave Act (FLMA)Equal Employment Opportunity  and Employee Polygraph Protection Act


OPENTEXT - THE INFORMATION COMPANY

Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

Perks 
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Benefits 
Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and your potential. Become an OpenText Voyager.

Apply now »