Sr. Consultant

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

The OpenText Content Professional Services Practice is searching for a dynamic and resourceful individual to join our Content team as a Senior Consultant. The Senior Consultant applies business & technical skills, as well as consulting methodologies, to collect and analyze information to design, configure and implement Open Text solutions based on unique customer requirements. This position is focused on Enterprise accounts with an emphasis on the Open Text Content Suite product line.

This role works closely with customers and other Professional Service Consultants in the delivery of Open Text engagements, as well as with the Account Executives, Solution Consultants, and Strategic Partners throughout the sales and delivery cycles.

You Are Great At: #LI-Remote

• Delivering Professional Services engagements with confidence and high quality.
• Demonstrating technical leadership with OpenText Documentum or OpenText Content Suite. Some areas of proficiency may include: Information & Security (CIS) Modeling, Records Management & Physical Objects, Email Management, Workflow, and Reporting.
• Installation and system sizing are not responsibilities of this role, but knowledge in these areas is considered nice to have.
• Effectively communicating through strong written and verbal communication skills.
• Understanding and translating customer business requirements into a solution that best utilizes Open Text product functionality.
• General knowledge of web servers, browsers, and other internet applications
• Contributing to the development of a solution design and/or strategic deployment roadmap.
• Working in conjunction with Open Text colleagues to implement technical configurations.
• Contributing to project documentation, including, but not limited to the requirements document, technical design, test plans, and knowledge transfer documentation. 
• Participating in multiple projects simultaneously.
• Delivering presentations, workshops, and live demonstrations to a mixed audience of technical, business, and management staff.
• Building and maintaining positive customer relationships and translating them into long term benefits for both companies.
• Mentoring junior consultants on solutions, technology, and delivery of OpenText Content projects.
• Preparing, maintaining and submitting weekly activity/progress reports and time recording reports in accordance with published procedures.
• Interacting with sales, services, and partners to participate in scoping project efforts, creating estimates, and responding to RFPs.

What It Takes:

• The candidate should have professional consulting experience in implementing medium to complex software solutions.  
• Competency with web development technologies such as HTML, CSS, JavaScript, Python, and/or Angular is prefered
• Competency in Java and/or .Net technologies, Client and Server-Side Development, REST and JSON is prefered 
• Highly professional team player with the ability to work independently, while being part of a dynamic team.
• Knowledge and understanding of on-premises and cloud enterprise software deployments.
• A solid grasp of a variety of technologies that include development languages, tools, web-based technology that could be involved in an OpenText solution.
• Strong analytical, technical, and problem-solving skills.
• Adhere to OpenText’s internal standards and best practices for consistent, high-quality project delivery.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com.

Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office. Accommodations may be available for specific roles.