Sr. Manager, Deal Desk

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  

The primary objective of the Worldwide Deal Desk organization is to provide deal-based sales support with expert advice, guidance, pricing & commercial strategies along with auditable deal P&Ls, approvals and cost + margin revenue control at a deal by deal level, ensuring that OpenText corporate policies are maintained and followed and that this results in good healthy contracts and business for OpenText.

In addition, the OpenText Enterprise Cloud business provides value-added alternative software delivery options via Cloud Services to OpenText software customers.   By offering cloud-based managed hosting and SaaS delivery services, the OpenText Enterprise Cloud business enables OpenText to deepen the business relationship with customers.

You are great at:

• Managing & coordinating cross-functional teams to gain support, pricing, cloud readiness, approvals and investment when required for proposed customer solutions within the OpenText Cloud. 
• Reviewing proposed customer solutions for OpenText Cloud commercial readiness and feasibility and commercial risk management. 
• Reviewing pricing & proposals by team members and making key decisions on how to assist sales to win. 
• Enabling and guiding sales professionals in how to both sell and create pricing proposals for OpenText Cloud solutions. 
• Present OpenText Cloud solutions to internal and external audiences for purposes of increasing sales of the OpenText Cloud solutions. 
• Coach, mentor & enable the cloud deal desk managers to be able to present OT Cloud solutions to both internal & external audiences. 
• Assist in negotiation and contracting process for cloud opportunities. 
• Track & report on pipeline activity, wins/losses, quote to close and other metrics as required 

What it takes:

• 5-10 years of Deal Desk, Finance, Bid Management, Accounting, Legal, Purchasing and/or Sales Operations management background
• Experience working with senior management to CEO level and cultivating positive working relationships with Sales staff
• Bachelor’s degree in Finance, Business, Law or similar fields required; Master’s degree and/or Professional designation (in Accounting, Finance or Legal) a plus
• Exceptional communication and interpersonal skills
• Able to communicate effectively with both technical and commercial specialists involved in the solution development
• Participating in, or leading as required, commercial business terms negotiations with customers and internal stakeholders including the coordination of technical, financial and legal aspects of the deals, whilst always ensuring that the company’s interests and customer needs are maintained
• Communicating with Sales and senior executives to provide Deal Desk messaging and to review specific transactions, seeking necessary approvals as required by internal corporate policy
• Strong business and financial acumen, and ability to draft commercial language in contracts

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.