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Sr. Manager, Deal Desk

Req id:  8874

North Sydney, NSW, AU



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  


The primary objective of the Worldwide Deal Desk organization is to provide deal-based sales support with expert advice, guidance, pricing & commercial strategies along with auditable deal P&Ls, approvals and cost + margin revenue control at a deal by deal level, ensuring that OpenText corporate policies are maintained and followed and that this results in good healthy contracts and business for OpenText.


In addition, the OpenText Enterprise Cloud business provides value-added alternative software delivery options via Cloud Services to OpenText software customers.   By offering cloud-based managed hosting and SaaS delivery services, the OpenText Enterprise Cloud business enables OpenText to deepen the business relationship with customers.


You are great at:


  • Managing & coordinating cross-functional teams to gain support, pricing, cloud readiness, approvals and investment when required for proposed customer solutions within the OpenText Cloud. 
  • Reviewing proposed customer solutions for OpenText Cloud commercial readiness and feasibility and commercial risk management. 
  • Reviewing pricing & proposals by team members and making key decisions on how to assist sales to win. 
  • Enabling and guiding sales professionals in how to both sell and create pricing proposals for OpenText Cloud solutions. 
  • Present OpenText Cloud solutions to internal and external audiences for purposes of increasing sales of the OpenText Cloud solutions. 
  • Coach, mentor & enable the cloud deal desk managers to be able to present OT Cloud solutions to both internal & external audiences. 
  • Assist in negotiation and contracting process for cloud opportunities. 
  • Track & report on pipeline activity, wins/losses, quote to close and other metrics as required 


What it takes:


  • 5-10 years of Deal Desk, Finance, Bid Management, Accounting, Legal, Purchasing and/or Sales Operations management background
  • Experience working with senior management to CEO level and cultivating positive working relationships with Sales staff
  • Bachelor’s degree in Finance, Business, Law or similar fields required; Master’s degree and/or Professional designation (in Accounting, Finance or Legal) a plus
  • Exceptional communication and interpersonal skills
  • Able to communicate effectively with both technical and commercial specialists involved in the solution development
  • Participating in, or leading as required, commercial business terms negotiations with customers and internal stakeholders including the coordination of technical, financial and legal aspects of the deals, whilst always ensuring that the company’s interests and customer needs are maintained
  • Communicating with Sales and senior executives to provide Deal Desk messaging and to review specific transactions, seeking necessary approvals as required by internal corporate policy
  • Strong business and financial acumen, and ability to draft commercial language in contracts


At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and your potential. Become an OpenText Voyager.

Apply now »