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Sr. Manager, Sales

Req id:  34262

Virtual, US



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 



Sales Director, Customer Experience




OPENTEXT - THE INFORMATION COMPANY As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

The OpenText Experience Platform business is focused on selling an industry-leading portfolio of Customer Experience Management (CEM) products. The CEM portfolio of class leading products helps businesses engage with their customers, unlock new revenue streams, drive customers loyalty, and reach new segments—all while driving sustainable engagement. Our rich portfolio of Web Content Management, Digital Asset Management, Customer Communication Management, IoT and Workforce Optimization solutions offer innovative, exciting and compelling ways to address customer needs.



As a Sales Director at Open Text, you will have the opportunity to manage all aspects of your region’s business. This includes strategic planning, and the execution of plans to meet or exceed assigned sales objectives and quotas. As a seasoned sales professional, you know how to engage, motivate and develop a team of high performing Account Executives and will be spending the majority of your work time coaching and developing your team to enable their success.



• Growing customer satisfaction across the assigned region by providing exemplary service and support.

• Leading and directing a team of sales professionals who are able to meet and exceed quarterly and annual sales quota targets.

• Develop, implement, and measure regional sales strategies and plans complete with accurate forecasts.

• Assisting in sales efforts, legal contracting, and in resolving customer issues.

• Attracting, engaging and retaining a team of high performing Account Executives.

• Training, developing and directing reports in product knowledge, time and territory management, and competitive knowledge.

• Providing ongoing feedback and coaching and host regularly scheduled performance reviews.

• Participating in various headquarter/regional planning and training activities.



• Bachelor’s Degree and significant enterprise software sales experience with 3+ years of prior sales leadership experience.

• A deep knowledge of the Enterprise Information Management market, its competitors, partners and related industries.

• A proven ability to meet or exceed regional sales targets.

• A passion for leading a team and a demonstrated ability to drive results through others.

• Strong business acumen and an ability to manage strategic plans with partner and company executives.

• Ability to analyze complex situations and employ creative and effective decision making to solve problems/achieve results.

• Knowledge of accounts and connections within key accounts within the region is considered an asset.

• A willingness to travel within assigned territory.

Estimated OTE $290,000 - $355,000 USD 


Diversity Statement: At OpenText we understand and value diversity in our employees and we are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, religious creed, color, national origin, ancestry, physical disability, mental condition, marital status, sex, age, veteran status or sexual orientation. We draw on our diversity and collective genius as we continue to shape a better future for our customers and be the Best Place to Work for our employees- nothing is off the table at OpenText. 



OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at 1-800-499-6544.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

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