Sr. Solutions Consultant - Digital Experience

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

The Opportunity:
OpenText enables the digital world as the global leader in Enterprise Information Management, both on premises and in the cloud. We embrace all things digital and are committed to being the best place to work for our employees in over 140 locations around the world. We obsess over our customers to ensure they are wildly successful in embracing the Digital World.
We have an opportunity for a Senior CCM Solutions Consultant in our Digital Experience (DX) business unit. The Senior Solution Consultant is a core member of the OpenText DX Sales team, working together to identify and develop revenue opportunities within
the OpenText DX Customer and Prospect base.
This will involve analyzing complex customer requirements and providing a compelling, unique value proposition to the customer, which leverages one or more solutions from the OpenText DX portfolio (Web Content Management, Digital Asset Management, Customer Communication Management, Workforce Optimization and Customer Journey Mapping).

You will be responsible for helping the customer visualize the value proposition by building out customized demonstrations of OpenText DX products and solutions and delivering technology and business level presentations to technical, business and management-level audiences. This position will have a primary focus on Customer Communications Management (CCM) solutions.

You are great at:  
• Competing and winning against the other DX and CCM software vendors
• Positioning the benefits of Cloud-based solutions (public Cloud, private Cloud, containerised deployments) 
• Delivering tailored presentations and demonstrations to technical and business audience. 
• Leveraging different presentation techniques like whiteboard, PPT, storytelling, etc. 
• Creating Need: utilising experience from case studies, ROI studies and other assets.
• Proactively engaging in continuous self-learning. Both deeper into single technology and across other technologies.
• Understanding who the OpenText DX competitors are and some level of understanding of their offerings. 
• Can produce a basic Solutions architecture for single product. 
• Understanding solutions in the OpenText DX portfolio at a high level and able to articulate and present them. 
• Developing knowledge of Digital Experience and Customer Communications Management (CCM) in particular.
• Taking full responsibility for customer focused activities, seeks input from the various parties involved and makes sure deadlines are met.
• Adequately managing multiple engagements as to ensure all deadlines are met and customers are serviced in a timely manner.
 

What it takes: 
• Bachelor’s Degree and significant Enterprise software experience with prior leadership experience.
• A deep knowledge of the Customer Communication Management markets, its competitors, partners and related industries.
• A proven ability to work in a rapidly changing environment to help the team meet or exceed regional sales targets. 
• Strong CCM Subject Matter Expertise with business acumen and an ability to manage strategic plans with partner and company executives.
• Solid working knowledge of Cloud computing strategies, business models and issues

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com.