Sr. Solutions Consultant

***NOTE: We are targeting candidates in the Central United States as travel is required for this role.

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

Together Carbonite—a leader in data protection and Webroot—a leader in data security—form the SMB and Consumer Division of OpenText.  The mission of our joint offering is to make cyber resilience simple, reliable and accessible in the connected world. We enable comprehensive data protection for companies, consumers, and our vast network of partners around the globe.

Our business requires top talent. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit. From engineering to sales and marketing, operations and customer support, our employees are empowered and encouraged to build their careers at OpenText. 

The Opportunity:

As a Solutions Consultant, you are responsible for securing technical wins, evangelizing our solutions, and enabling our partners for success in their given markets. Teamwork and collaboration skills will serve you well, as will strong written and verbal communication skills. Additionally, you must be familiar with a wide range of IT-related technologies and solutions. We value critical thinking, adaptability, and a positive mental attitude. Our team focuses on driving and maintaining revenue, and you will be working closely alongside the sales teams.

Your working environment will be remote, with frequent travel to our offices, customer sites and events. This opportunity has excellent pay and benefits, a great work environment, a chance to learn, grow and develop in a company that cares about its customers and employees.

You will establish the sales support requirements for current and prospective customers and partners in this role and will work with Partners, Customers and Sales counterparts to ensure that our systems and solutions meet and exceed customer requirements.

A Solutions Consultant will provide quick and thorough responses to customer requests, demonstrate system features, configuration options and functionality that satisfy business needs. Additionally, the Solutions Consultant will direct projects, display technical leadership and problem-solving while serving as a technical resource for long-range planning.
 

You  Are Great At:

•    Understand the Carbonite and Webroot solutions and be able to present demonstrations and articulate the value proposition of each and be able to identify use cases that are addressed by the whole portfolio.
•    Become a subject matter expert in our Data Security and Data Protection product sets. You will receive training and mentorship that will allow you to master these specific solutions.
•    Lead technical sales presentations and demonstrations with partners and customers.
•    Work with a high level of autonomy in conjunction with your designated sales team.
•    Gather customer requirements and feedback, work with peers and product management collaboratively.
•    Excellent time management, organization and troubleshooting skills.
•    Attend marketing, sales and customer events in your region.
•    Up to 30% domestic travel will be required.
 

What It Takes:

A Solutions Consultant must display the following skills and attributes:

•    Decision Making
o    Able to make decisions within defined parameters and can impact schedules and deliverables of the project/function.
o    Makes decisions using professional / technical knowledge, guided by known practices and established precedents. Seeks approval from others on matters outside of job or role.
o    Works under general guidance with results reviewed periodically.
•    Problem Solving
o    Solves problems pertaining to project deliverables and require the analysis of several factors. 
•    Leadership
o    Helps promote an effective team environment. Provides occasional project/functional guidance to others on specific problems.
•    Professional Expertise
o    Has specific expertise required for the job and applies that expertise to key project / function deliverables. Has some relevant experience.
•    Demonstrable Skills
o    A rounded understanding of the IT landscape.
o    High level presentation skills with some training or public speaking experience.
o    Understanding of network technologies and topologies, protocols.
o    Conceptual understanding of encryption and data security techniques.
o    Understanding of virtualization (e.g., Hypervisors and Cloud platforms like AWS and GCP)
o    Understanding of SaaS services (e.g., Microsoft Office365)
o    Basic understanding of Programming and scripting tools
•    Interaction
o    Interactions are usually with project or functional team members. Contacts outside of the project / function are typically with peers, are specific in nature. Effectively interacts to achieve cooperation.
•    Knowledge
o    Education: Bachelor’s degree or equivalent in relevant discipline.
o    Experience: 2-5 years of experience, some of which is relevant to the job.
 

For Colorado residents, this job is expected to pay in the range of $95,000 to $180,000 in addition to a comprehensive and competitive group benefit and healthcare plan.  Individual compensation will be determined based on skills and experience comparable to the job requirements.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com.

Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office. Accommodations may be available for specific roles.