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Sr. Systems Administrator

Req id:  28074

Waterloo, ON, CA


As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

The Opportunity
The role of Senior Systems Administrator – Compute Services will be responsible for the day-to-day operation and support of the computing infrastructure supporting the OpenText engineering lab platform. This person will be accountable for the design, deployment, and administration of a diverse set of technologies, including, but not limited to VMware ESXi deployments, NSX software-defined network deployments, Cisco UCS deployment anc configuration, and other technologies in support of the engineering lab.

This role is a great fit for someone with creative and innovative problem-solving skills with an aptitude for learning in a fast-pace and dynamic environment. 


You are great at:
•    Ability to scope and specify technical solutions based on business requirements
•    Strong understanding of industry best practices and standards.
•    Working with highly complex enterprise systems
•    Ability to troubleshoot complex infrastructure systems and derive a solution
•    Working with Cisco Unified Computing System (UCS), Dell, HP, Sun, and other hardware vendors
•    Woking with diverse storage technologies in a virtualized infrastructure.
•    Automation is your passion.
•    Building and maintaining a good relationship with team members and cross-functional teams.
•    Replacement of computer components and hardware, such as hard drives, DIMM or other components
•    Provide on-site support in the Data Center during incidents, RMA, project and maintenance activities

What it takes:
•    Bachelor’s Degree in Computer Science or an equivalent work experience. 
•    3-5 years of progressive responsibility in the areas of virtualization, infrastructure deployment and management.
•    Practical experience in the deployment, management, and troubleshooting of VMware Cloud Director, NSX and related products.
•    Experience with VMware vSphere 5,6,7 suites; including but not limited to design, configuration, administration, capacity planning, performance tuning, and troubleshooting.
•    Experience with Cisco UCS server platform and other hardware vendors such as Dell and HP.
•    Proficiency in automation and configuration tools such as PowerShell (PowerCLI), Python, Ansible.
•    Proficiency with Linux, Windows, or Unix operating systems.
•    Strong understanding of ITIL principles
•    Provide emergency off-hours support


Other Desired Qualifications:
•    Good understanding of storage and network technology
•    Understanding of network topologies and common network protocols and services (DNS, HTTP(S), SSH, FTP, SMTP, DHCP, TCP, IP etc.…)
•    Awareness and insight into industry trends (technology, methods, and tooling)
•    Relevant industry certifications such as VMware VCP, Cisco data center certification

While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact


Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office to maintain a safe workplace for our employees. 


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

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