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VP, Off Cloud Renewals Operations

Req id:  24840

Virtual, US Dallas, TX, US Gaithersburg, MD, US Austin, TX, US Alpharetta, GA, US Boston, MA, US



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 



The Opportunity


The role of VP, Off Cloud Renewal Operations will report directly to the Executive Vice President Renewals. In this role, you will be responsible for managing an existing team of 15 employees focused on revenue forecasting, reporting, analytics, systems, and process improvements.  The role is directly responsible for assisting the larger Off Cloud Renewals team with a portfolio of more than $1.3B of maintenance contracts. This is done through a strategic consultative partnership with the SVP Off Cloud Renewals, in-depth insights into the business and by providing continuous improvement in systems, processes, and reporting. 
The successful candidate will be great at managing multiple priorities concurrently, a strong people leader and able to communicate with and influence other people within the organization. Delivering results on time, creative thinking, and the ability to provide detailed information in a concise manner during Executive level meetings is also a key part of the role.  

What You Are Great At: 


  • Delivering on the Renewals vision and strategy through leadership and execution tactics with your teams
  • Being a strategic consultant to the Off Cloud Renewals leadership team
  • Providing business insights through detailed reporting and analytics on a weekly, monthly, and quarterly basis in areas such as renewal rates, cancellations, and billings
  • Collaborating with the Off Cloud Renewals leadership team to develop annual revenue budgets, compensation plans and various revenue program targets 
  • Proactively engaging & collaborating with other functions on a regular basis to ensure projects and objectives are completed in a timely manner
  • Building operational solutions that continue to drive progress within the Off Cloud business
  • Mentoring, inspiring, developing and coaching your team members
  • Actively determine projects, processes, reporting and system improvements that add value to the Renewals team
  • Deliver on system changes required by the business in a timely manner through collaboration with IT and your project management team
  • Ensure the integration of acquisitions are complete for the Off Cloud Renewals organization along with the interdependencies of other functions
  • Provide ongoing communication to sponsors, business owners and internal customers regarding project milestones, progress, and completion of activities to ensure smooth implementations

What It Takes:  


  • A Bachelor of Science degree in any Business, Management, or IT discipline
  • Minimum of 10 years of relevant experience in Business Operations, Renewals, or Sales Operations, including management of teams
  • Excellent knowledge of software products and organizational structures
  • Experience managing a diverse team
  • Solid understanding of data analysis, budgeting, and business operations
  • Experience in leading the creation of Sales or Renewals forecasts
  • Excellent communication skills (verbal and written) in dealing with all levels of the business
  • Experience in leading the creation of BI Analytics and dashboards 
  • Superior analytical and problem-solving capabilities
  • Excellent analytical, problem solving and decision-making skills
  • Understand the foundational workings of SFDC, SAP, renewals systems and can learn the functionality of various other internal systems and processes.
  • A strong strategic and business mindset
  • Excellent interpersonal skills, leadership skills and the ability to interact and influence peers
  • Highly organized, detail oriented and have the ability to shift easily between a variety of objectives easily    



OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

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