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Web Content Specialist

Req id:  28078

Virtual, IE Cork, C, IE



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  



The Web Content Specialist is responsible for analyzing Internet Objects in support of our Threat Intelligence Product suite.  This individual will join the global Threat Research department to help improve the current BrightCloud service coverage and contribute to state-of-the-art user protection against online threats.



  • Classify uncategorized websites and identify miscategorized websites in a variety of languages
  • Analyze URLs and IP addresses for security risks and make informed decisions based on contextual web information
  • Proactively review data to train Active-Learning technologies
  • Respond to customer queries via email in relation to database determinations
  • Collaborate with Technical Support and File Threat Researchers on complex investigations
  • Work independently to meet tight deadlines, as well as fully integrate in a fast-paced, global, cross-functional and multilingual team
  • Demonstrate technical know-how, effective communication and getting things done



  • A degree or equivalent in IT field, or previous experience in IT, content moderation or data analysis
  • Proficient in Windows OS and MS Office suite
  • Fluency in one or more of the following languages: Portuguese (PT/BR), Korean, Dutch, Spanish
  • English fluency and excellent writing skills are required
  • Exceptional internet research skills and an investigative mindset
  • Must be able to work independently to meet deadlines
  • Must be able to understand subtle nuances in online content, experience with website design is ideal
  • A passion for the web threat landscape and social engineering techniques
  • The individual must be proactive, highly self-motivated, organized, responsible, and innovative in their job.




  • Ability to read and understand HTML and use SQL are preferred
  • Python, JavaScript and Tableau experience are a substantial plus
  • Understanding of the Network landscape and experience with online security, dark web investigations
  • Desired qualifications include Comptia Network+, Security+ or equivalent



At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.

Subject to applicable laws and regulations, OpenText’s Global Vaccination Policy requires all employees to be fully vaccinated against Covid 19 in order to enter an OpenText office. Accommodations may be available.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

Apply now »