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eDiscovery Senior Programme Manager

Req id:  16583

Virtual, GB

 

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  

 

 

The Opportunity: 

 

We are looking for an experienced Senior Programme Manager to join our world-leading technology company, within the e-Discovery division. The position will include the management of all aspects of case management, team mentoring, client communications, and consultation. Software feature development, working with the internal sales teams and senior Legal Tech management.

 

What it takes:

 

 

  • A deep understanding of e-Discovery platforms
  • A proven record and knowledge of EDRM and e-Discovery processes and industry together with a solid understanding of database design & management, data processing principles and legal document review systems and the use of Technology Assisted Reviews

 

  • Has experience in each of the following areas;

 

  • Project initiation through to final production
  • Development of project strategies and workflows
  • Software enhancements and developments
  • General knowledge of Forensic principles

 

What it takes: 

 

 

  • To be the primary liaison with client representatives both internally & externally and build collaborative and productive relationships with a can-do attitude
  • Managing client expectations taking appropriate action to resolve issues or concerns without jeopardizing business outcomes or results & evaluate both the short- and long-term consequences of decisions.
  • Ensuring delivery meets the client's needs. Using effective consultation, communication, and adherence to project timescales. Able to express information and thoughts in a clear, logical & concise manner and be confident to communicate across hierarchal structures with gravitas
  • Responsibility for delivering multiple projects of varying sizes, developing metrics and action plans that identify tasks related to business excellence
  • To be proficient in allocating resources accordingly and effectively managing their and the team's time across the project and client base.
  • Identifies issues and resolve or escalate when needed to the Service Delivery Manager.
  • Provides leadership to both junior and senior team members sharing best practices & guidance
  • Measures success by establishing metrics and monitoring progress eliminating roadblocks and striving for excellence
  • Assist with other Senior Managers to drive the team, business unit, and review platform forward

 

 

General Requirements:

 

  • Must be Resident in the UK and able to work remotely

 

 

 

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.


OPENTEXT - THE INFORMATION COMPANY

Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

Perks 
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Benefits 
Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Join OpenText today.

Apply now »