Billing Coordinator

OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

Reporting to the Billing Operations Manager, the Billing Coordinator will be integral in ensuring billing delivery excellence in the ‘Order to Cash’ function, starting with contract reviews through collections support, developing great business partnerships with Sales and learning from their peers on best processes and practice. They will bring their professional approach and team player mindset to ensure billing targets are met. Integrations are a way of life at OpenText, so they assist in leading change in your everyday approach with their peers and other key stakeholders in delivering on the billing mandate

What you will do:

• Complete invoicing to meet /exceed billing targets, which requires accurate interpretation of legal agreements and Customer Purchase Orders
• Responsible to follow all internal controls and policies related to invoicing to protect OpenText’s brand
• Assist in partnering with Sales and Collections to resolve billing and collections issues, including - completing account reconciliations to ensure accurate and complete resolution to meet cash collection targets
• Assist in partnering with Global Billing peers to support end to end process and practice improvements
• Assist in tracking updates to ensure month end, quarter end targets are achieved
• Responsible to complete assignments as required to support the Billing delivery excellence mandate

Skills and Knowledge:

• Portuguese language is a must (both oral and written)
• Minimum 2 years’ experience in Billing, including creating billing requirements from contract reviews
• Good working knowledge of SAP, Excel, Salesforce, 3rd party Biller systems
• Demonstrated ability to present information logically and concisely to your leader and peers, both verbally and in writing
• Skilled in attention to detail, with a proven analytical ability to work under pressure, meet tight deadlines, and prioritize various deliverables
• Self-starter as well as great teamwork abilities
• Demonstrated ability to embrace change and willing to constantly learn to ensure best billing practices are a way of life on the team

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com

Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office. Accommodations may be available for specific roles.