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Billing Coordinator

Req id:  28242

Waterloo, ON, CA


As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 



Reporting to the Billing Operations Manager, the Billing Coordinator will be integral in ensuring billing delivery excellence in the ‘Order to Cash’ function, starting with contract reviews through collections support, developing great business partnerships with Sales and learning from their peers on best processes and practice. They will bring their professional approach and team player mindset to ensure billing targets are met. Integrations are a way of life at OpenText, so they assist in leading change in your everyday approach with their peers and other key stakeholders in delivering on the billing mandate


What you will do:

  • Complete invoicing to meet /exceed billing targets, which requires accurate interpretation of legal agreements and Customer Purchase Orders
  • Responsible to follow all internal controls and policies related to invoicing to protect OpenText’s brand
  • Assist in partnering with Sales and Collections to resolve billing and collections issues, including - completing account reconciliations to ensure accurate and complete resolution to meet cash collection targets
  • Assist in partnering with Global Billing peers to support end to end process and practice improvements
  • Assist in tracking updates to ensure month end, quarter end targets are achieved
  • Responsible to complete assignments as required to support the Billing delivery excellence mandate


Skills and Knowledge:

  • Portuguese language is a must (both oral and written)
  • Minimum 2 years’ experience in Billing, including creating billing requirements from contract reviews
  • Good working knowledge of SAP, Excel, Salesforce, 3rd party Biller systems
  • Demonstrated ability to present information logically and concisely to your leader and peers, both verbally and in writing
  • Skilled in attention to detail, with a proven analytical ability to work under pressure, meet tight deadlines, and prioritize various deliverables
  • Self-starter as well as great teamwork abilities
  • Demonstrated ability to embrace change and willing to constantly learn to ensure best billing practices are a way of life on the team



OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact


Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office. Accommodations may be available for specific roles.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

Apply now »