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Technical Program Manager

Req id:  27438

Waterloo, ON, CA Mississauga, ON, CA Montreal, Quebec, CA Richmond Hill, ON, CA


As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

The Opportunity
You will be responsible for developing and improving programs to support the organization's strategic direction, as well as managing goals in support thereof. You will also play a lead role in analyzing business requirements and developing and maintaining project budgets and operating plans for programs as well as authoring funding proposals.

To be successful in this role, you will need to have prior experience in program management, business analysis and project management.

Your Are Great At
•    Organizing programs and activities in support of the strategy and direction and goals of the organization.
•    Evaluating Opentext business processes, anticipating requirements, discovering areas for improvement, and developing/implementing solutions.
•    Creating and managing long-term program goals
•    Developing and updating budget and operating plan for selected programs.
•    Present evaluations designed to assess program successes and identify areas for improvement.
•    Organize and perform regular reviews of business processes and develop strategies for optimization
•    Assist in authoring funding proposals
•    Perform requirements analysis
•    Managing effective summary communications with a broader team of highly skilled individuals
•    Implementation, maintenance and updates of procedures
•    Ensuring goals are met in areas including customer satisfaction, output quality, and resource performance
•    Manage competing resources and priorities
•    Provide insight on program particulars to assist leadership with decision making.
•    Liaise between stakeholders and internal clients
•    Producing accurate and timely reporting of program status throughout its life cycle.
•    Analyzing program risks, and providing feedback to manage them
•    Working on strategy with the Leadership team
•    Monitoring deliverables with the specific goal of timely project completions

What It Takes
•    Relevant Education in a business discipline.
•    Minimum 5 to 7 years of Relevant demonstrable experience managing programs and resources, preferably in a multinational company
•    Excellent understanding of budgeting processes and program funding proposals
•    Sufficient understanding of Enterprise technology to support effective communication.
•    Expert understanding of program management tools and standards
•    Excellent understanding of business analysis tools and standard
•    Good understanding of project management tools and standards
•    Experience with Jira, Confluence, ServiceNow and SM9


While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact


Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office to maintain a safe workplace for our employees. 


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

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