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Director of Web Applications

Req id:  26833

Waterloo, ON, CA Mississauga, ON, CA Richmond Hill, ON, CA



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 




We are looking for an experienced, quantitative, business savvy, articulate and creative Director of Web Applications to lead a team of exceptional developers and analysts. Under your leadership, the team will be responsible for building and supporting our external websites using OpenText technology. The web applications support team is responsible for many website implementations at OpenText including our site.  Our business solution utilizes OpenText’s software to power many of our web technologies including TeamSite/LiveSite, Media Manager, Web Experience Management (WEM), and Content Server. This position involves being part of a dynamic team environment responsible for designing, developing, and supporting software solutions to meet business requirements in the areas of Sales, Marketing, Customer Support, and Services. The ideal candidate thrives on partnering with our Marketing business partners to leverage technology to deliver exceptional customer experience, has a consultative mindset, and is an excellent leader. He/she must be a motivating leader that is able to select and focus on high-impact, complex projects. The candidate will have extensive experience delivering complex technical projects, providing excellent application support, driving continuous improvement and leading high-performing technical teams.  



  • Working with business partners to understand technology needs, develop a technical roadmap and set priorities for the team
  • Team leadership: establishing clear goals and priorities for the team, coaching and mentoring team members for high performance
  • Developing and delivering workstream updates to business stakeholders including executive leadership
  • Software lifecycle management: from requirements through design, build, test and deployment. Documenting the solution and supporting business team with training and other enablement activities
  • Business analysis: working with end users to document their business requirements and translate those into functional requirements and system design
  • Familiarity with a wide-breadth of technologies; web-based applications, on premise and Cloud solutions
  • Service management to enable the team to provide excellent operational support to end users and IT colleagues.  In-depth experience with ITIL methodologies.
  • Acquisition integration activities, including migration from legacy applications to standard OT tools
  • Fostering a culture of high-performance, with team members located across the globe
  • Self-motivated and driven to accomplish company goals
  • Proactively identifying areas for improvement, formulating a plan to improve, and executing on the plan
  • Promoting best practices with the team and across teams
  • Identifying new technologies and how they can be incorporated into Corporate Enterprise landscape
  • Creating an environment of knowledge sharing and ongoing learning
  • Developing career paths for your team
  • Successfully managing financial plans and budgets.
  • Thriving in a fast paced, matrixed environment


What it takes: 

  • Bachelor’s degree in computer science, engineering, business, finance or a related area of study or significant experience in a similar role.
  • 10-15 years’ experience in application development and/or systems administration
  • 8+ years’ experience managing technical teams
  • Ability to establish and execute on a technical strategy and from strong partnerships with business stakeholders
  • Business analysis, project management, and software development lifecycle (SDLC)
  • Familiarity with Waterfall and Agile methodologies
  • Ability to prioritize multiple requests, make assignments to team members, track progress and provide team leadership
  • Experience with web development and web team leadership:
    • Experience developing and working with Web Services (RESTful and/or SOAP)
    • Development experience in languages including MS .NET, C#, Java
    • Solid foundation working with HTML5, XML, CSS3, Servlets, JavaScript and JQuery
    • Development experience working with Microsoft SQL, MySQL, and/or Oracle PL-SQL
    • Experience in the configuration and development of OpenText solutions
    • Familiarity with JavaScript frameworks such as Angular JS, Vue JS
    • Familiarity with server-side languages such as PHP
    • Familiarity with Microsoft IIS, Apache, Tomcat
    • Implementation and support experience with Google Cloud Platform and containerized applications
    • Implementation and support experience with on-prem implementations
  • Experience with OpenText products including TeamSite, Media Management, Alloy Integration and Identity & Access Management
  • Ability to work cross-functionally with IT infrastructure and database administrator teams on both project implementations and application support
  • Experience with on-prem to Cloud migrations and establishing a Cloud Center of Excellence preferred




OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact


Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office. Accommodations may be available for specific roles.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

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