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HRSS Specialist, Payroll

Req id:  38853

Waterloo, ON, CA



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 





The Payroll Specialist is responsible for the timely and accurate processing of payroll for entities within Open Text.  The Payroll Specialist will be responsible for payroll tasks for our US employees, including the data input, related audits/edits of that data, relevant reporting, and interacting with other payroll team members.  This position is accountable for providing a high level of customer service to all Payroll stakeholders, including but not limited to employees, Human Resources, Finance, and other Payroll team members with a focus on confidentiality. This position requires strong interpersonal skills and initiative as well as excellent working knowledge of payroll practices.




• Ensure process payments to US employees are within strict deadlines.

• Operating within a Managed Services delivery model with ADP, liaise with Payroll provider (ADP GlobalView), Human Resources, Variable Compensation and Finance throughout the pay process.

• Ensure compliance with policies, procedures, and regulatory requirements.

• Audit the information that interfaces from the HR system for accuracy.

• Verification and reconciliation of each payroll run and resolve discrepancies by collecting and analyzing information.

• Ensure that all necessary government filings and remittances relative to payroll are made in a timely manner including but not limited to garnishments, tax slips and taxes.

• Calculation of manual cheques when required.

• Complete Year-End Process and file all applicable tax year-end filings.

• Identify and process taxable benefits.

• Deal with requests and correspondence promptly and efficiently.

• Assist employees with payroll requests and questions in a timely manner.

• Administration of Employee Share Purchase Plan (ESPP) and Stock Options as related to payroll.

• Applicable year-end reporting of ESPP and Stock Options.

• Pension remittances and reporting.

• Provide Finance with GL details and assist in reconciliations and research.

• Stay abreast of legislative changes and compliance issues.




• Experience in the following software packages:

• Outsourced payroll packages - ADP Globalview required.

• SAP SuccessFactors HCM

• Microsoft Office

• Excellent time management skills

• Strong interpersonal, organizational, and analytical skills

• Detailed oriented

• Minimum of 2-3+ years’ experience in US Payroll, with an international company with multiple legal entities (e.g. US entities operating in a number of US states/local jurisdictions) *Canadian experience a plus

• Ability to work independently with minimum supervision and as a co-operative team member

• Organized with an ability to balance multiple projects in a fast-paced environment while working towards strict deadlines

• Strong issue resolution skills

• Excellent written and oral communication skills (English). Additional language would be an asset

• Proactive with the ability to take initiative

• Can work independently or as a co-operative team member

• Maintains confidentiality

• Second Language skill considered an asset

• Profession certification FPC/PCP with the US Payroll Association is a strong reference.

PCP/PLP Canadian certification a plus


OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at

We believe that our values are the compass that steers us in the right direction and helps us stay true to our mission. These values will not only guide our everyday decisions but also influence our strategic direction and the way we work. They reflect who we are as individuals and as a collective force, uniting us in our shared purpose. 

We create economic growth that is inclusive and sustainable. 

The world’s most trusted companies trust OpenText, and we demonstrate this in our actions as individuals, as a company, and as technology. 

We build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems. 

We set high standards and exceptions, to learn, to be better. 

We tap into our creativity to deliver incredible experiences for customers, to ourselves, and for our planet. 

We believe a workplace should be human above all else. We ask excellence of our employees and reward it by creating an environment that is welcoming, challenging and that encourages real growth and development, not empty platitudes, or trinkets.” - Mark Barrenechea, CEO & CTO

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