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IT Software Developer - (Salesforce)

Req id:  35702

Waterloo, ON, CA



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 



The Opportunity:


The Software Developer is going to play a vital role on the systems Sales teams use on a day-to-day basis primarily and several 3rd party tools, and other systems connected to Salesforce. Reporting to Senior Manager, Sales & Marketing, the Salesforce Developer works closely with business and IT leaders across Sales and Marketing to bring technology ideas in the form of functions and features via various projects and enhancements. 

To be successful, the Salesforce Developer will need to have a strong technical background preferably in large and complex instance(s). He/She is expected to collaborate with a team of developers, architects, testers and others that deliver enterprise projects, enhancements, and integrations.


You are great at:


  • Working closely with business partners to define and implement technical solutions to meet their business requirements
  • Designing and implementing complex business requirements into Salesforce OOTB and custom solutions per Salesforce best practices
  • Being proactive and collaborative with both business and IT team(s) to improve processes and related solutions, leveraging industry best practices
  • Collaborating with Program and Project Managers to follow development and/or implementation guidelines.
  • Designing and implementing new features; integrating and managing external applications as necessary.
  • Communicating with all levels of IT and keeps management apprised of issues and concerns when required.
  • Creating and maintaining supporting technical documents pertaining to platform and process
  • Maintaining knowledge of latest platform changes/updates and ensuring it’s communicated appropriately.
  • Taking pro-active measures in key elements of the Salesforce platform and related maintenance including, but not limited to data quality, data completeness, third party technology integration, etc.
  • Adhering to IT Change Management and best practices


What it takes:


  • 4+ years of working in a large Sales and Marketing team that includes Salesforce eco system.
  • Proven hands-on experience in ‘data migration.’ with strong competency in SQL.[KCM1] 
  • Proven success being part of projects that deliver positive outcomes at scale.
  • 4+ years of experience with Salesforce Platform
  • Strong understanding of best practices[SW2] [KM3]  and functionality.
  • Working knowledge of Apex Enterprise Patterns for development.
  • Experience integrating Salesforce with 3rd party system using Web services and third-party apps.
  • Strong experience in APEX programming language (classes and triggers), Visualforce, javascript, etc
  • Custom user interface development including Visualforce/Lightning pages, Aura components and Lightning web components
  • Integration experience using Salesforce APIs
  • Experience using CI/CD, source code and other change management tools
  • Solid understanding of software development life cycle, change and release management processes.
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests and manage laterally and upwards
  • An aptitude to learn new technology quickly
  • Effective documentation skills
  • Ability to summarize business problems clearly and concisely for both technical and non-technical audiences
  • Experience working in concurrent projects
  • Platform Developer 1 certification required; Platform Developer 2 is appreciated.





OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at 1-800-499-6544.

We believe that our values are the compass that steers us in the right direction and helps us stay true to our mission. These values will not only guide our everyday decisions but also influence our strategic direction and the way we work. They reflect who we are as individuals and as a collective force, uniting us in our shared purpose. 

We create economic growth that is inclusive and sustainable. 

The world’s most trusted companies trust OpenText, and we demonstrate this in our actions as individuals, as a company, and as technology. 

We build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems. 

We set high standards and exceptions, to learn, to be better. 

We tap into our creativity to deliver incredible experiences for customers, to ourselves, and for our planet. 

We believe a workplace should be human above all else. We ask excellence of our employees and reward it by creating an environment that is welcoming, challenging and that encourages real growth and development, not empty platitudes, or trinkets.” - Mark Barrenechea, CEO & CTO

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