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Lead Analyst, Data Privacy & Compliance

Req id:  21740

Waterloo, ON, CA Virtual, CA Richmond Hill, ON, CA Mississauga, ON, CA



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 





At OpenText and in IT, we believe in every employee having meaningful, purposeful work. By joining our team, you will join a community of supportive and collaborative peers focused on innovation, teamwork, and driving successful outcomes.  You’ll be expected to bring with you an ideation and “Yes, if” mindset.  And, as you build your network and demonstrate your professional excellence, you will have the opportunity to forge your own career path and professional growth.




Reporting directly to the Director, Global Data Privacy & Compliance, you will provide support and management for the overall global privacy compliance program such as development and implementation of policies and procedures, organizational privacy training, oversight of privacy compliance program, M&A privacy due diligence, and monitoring privacy incidents to name a few.  You will have experience with various compliance frameworks and industry certifications, be able to effectively interpret and communicate the privacy requirements to internal stakeholders and teams, and lead efforts to produce actionable plans to meet privacy regulations.  In this role, you will be involved in leading and sustaining the privacy compliance programs by working collaboratively with internal teams, SMEs, external customers, vendors, auditors, and other stakeholders.




  • Collaborating cross-functionally with technology and business stakeholders to drive, track, and resolve all aspects of privacy compliance readiness and procedures that ensure effective privacy practices for M&A.
  • Research global data protection laws and ensure are policies and procedures are in line.
  • Support the creation and administration of processes for investigating and acting on privacy complaints/incidents.
  • Lead in the preparation of reports and presentations on compliance with global data protection legislation and regulations.
  • Prepare a variety of correspondence including letters, reports, statistics, summaries and checklists to support the privacy processes.
  • Develop metrics and dashboards that support privacy policy and GDPR standards.
  • Develop and deliver of ongoing privacy training to the workforce.  Support and coordinate activities that foster information privacy awareness within the organization.
  • Participate in gap assessment, compliance readiness, and compliance monitoring activities.
  • Interface with external auditors to facilitate privacy audits.
  • Participate in continuous improvement initiatives.




  • Possess a bachelor’s degree in computer science, privacy, business, technology, data analytics or law or a related field
  • 8+ years’ experience in administrator role with experience in a related area such as Information Security, Compliance, Privacy, Audit or Risk Management.
  • Strong knowledge of General Data Protection Regulation (GDPR), laws, and emerging legislation.
  • Understanding of security controls, privacy, risk management framework and compliance models is a must.
  • Experience with at least one of the following compliance programs – SOC2 Privacy, ISO 27001, ISO 27018, PCI, HIPAA.
  • Demonstrated ability to deal with ambiguity and seek for clarity independently, work effectively with remote, global teams in multiple time zones.
  • Strong communication, organizational and interpersonal skills.
  • Strong research, analytical and problem-solving skills.
  • Ability to take initiative and work independently.
  • Industry standard certifications (CIPM, CIPP/E, CHPS, CIPM, CIPP, CISSP, CISA, CISM, ISSMP, ISO 27001 Lead Implementer/Auditor, PMI) a plus.


Every career at OpenText provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.




OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accomodationrequests@opentext.com).


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

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