Share this Job
Apply now »

Thank you for your interest in OpenText! Our career page is currently undergoing maintenance and will be back up by May 29, 2022, 2:00 am UTC (May 28, 2022, 10:00 pm EST)

Please return soon to complete your dream job application!



Lead Business Continuity Analyst

Req id:  27213

Virtual, CA Richmond Hill, ON, CA



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 



JOB DESCRIPTION:   Lead Business Continuity Analyst


Open Text – The Information Company

As the Information company, our mission at Open Text is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  



The Business Continuity and Emergency Management Program ensures that an auditable governance framework, consistent with regulatory requirements for Business Continuity and Emergency Management across the organization is developed, maintained, adhered to and can respond to unexpected disruptions to normal activities.  



  • Part of a team of business continuity and emergency management professionals who work with senior management in all lines of business to coordinate business continuity and emergency management activities.
  • Contribute to the development and maintenance of the enterprise-wide business continuity and emergency management program including development of tools and instructional guides for both business continuity planning and emergency management, development and facilitation of business impact analysis, continuity strategy development and enterprise-wide event exercises, relationship management with external vendors, development of corporate policy, standards, and guidelines.
  • Contribute to establishing and maintaining program processes and practices which effectively ensure that the enterprise program remains current and incorporates/aligns with industry standards and practices as appropriate, and adequately covers general regulatory requirements.
  • Supports and/or leads processes that support BCEM governance requirements as part of the enterprise operational risk framework (as assigned).
  • In a relationship management capacity, provides guidance and direction to internal teams to ensure their business continuity processes are in accordance with enterprise-wide business continuity management emergency management program and quality standards.
  • Ensures appropriate integration of requirements and information obtained from various sources, including external Auditors.
  • Participates as independent business continuity professional in support of various other initiatives to achieve the risk management objectives.
  • Subject matter expert for BCEM, including event monitoring and response.
  • Participates in external business continuity management organizations and keep abreast of industry best practices and trends.
  • Provide 7/24 event management on-call support as required.




The incumbent must have an in-depth understanding of business continuity, emergency management and their governance frameworks with strong knowledge of best practices and protocols, and operational risk management.  Specific expertise should include:

  • Business Continuity Management practices and protocols, including in-depth knowledge of BCM standards promoted by DRII, BCI and ISO
  • Strong knowledge of Emergency Management protocols, procedures, and regulations.
  • A strong understanding of operational risk and resilience, business process improvement methods as well as risk related control frameworks and practices (COCO, COSO, ISO, ITIL, CMM, COBIT, etc.)

The incumbent should also possess the following skills and experience:

 5 years breadth of exposure to business continuity management, emergency management in operations production of a technology environment and/or various similar LOB environments /industry.

  • Reasonable depth of exposure/understanding of Business Continuity and Emergency Management processes and best practices.
  • Strong organizational skills. 
  • Exceptional ability to remain calm under stress.  
  • Excellent team skills. 
  • Excellent communication skills, especially related to facilitation, documentation, and reporting.
  • Highly developed relationship management, influencing and leadership skills.
  • Must participate in ‘on-call’ manager duties (7/24) in support of the BCM Event Management escalation function.

 Expected educational background for this position would include:

 Minimum:  Post-Secondary Degree

  • Desired:  Industry certification DRII or BCI, or comparable certification / post-secondary degree



OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact


Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office. Accommodations may be available for specific roles.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

Apply now »