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Business Process Manager (Audit)

Req id:  4365

Waterloo, ON, CA



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 


The Opportunity: 

Reporting to the Director, Business Processes Manager (Audit) brings their leadership experience and best-in-class business acumen in delivering policy, compliance with SOX practices and excellence in analytics, process and practice across the order to cash function to assist in successfully implementing our Billing strategy.  


You Are Great At:


  • Own overall management of the billing audit program for Opentext globally.  In this role, you will:
  • Be the key partner to both internal and external audit as all audit requests will be channeled through you for action
  • Determine the actions required on all requests and find the most appropriate course to deliver on these in a timely manner. This will mean (1) engaging billing teams to support sample pulls and follow ups; (2) pulling samples yourself; (3) utilizing automation for data pulls
  • Create a sound and easy to manage methodology to track new incoming, in progress and completed audit requests.  This will serve as the basis to report status to the various billing and audit leaders.
  • Constantly search for better ways to reduce audit request pressures to the billing teams such as implementing automation to execute requests.
  • Prime for coordinating billing audit walk-throughs, substantive testing and test of controls across billing and providing timely and accurate responses to auditor queries
  • Ensuring management is kept abreast of audit activities/findings, presenting audit results, recommended actions and determining if appropriate and timely action is being taken for all significant items reported.
  • Knowledge of current end to end billing processes across all revenue streams and ability to foresee audit implications should processes be adjusted
  • Accountable to assess audit implications on companies acquired
  • University degree and professional accounting designation required (CPA or equivalent)
  • Minimum 5 years accounting, finance and/or internal controls experience
  • Strong verbal and written communication and presentation skills
  • Expert level experience with SAP, Salesforce and Microsoft Office – Excel, Powerpoint
  • Strong analytical experience with finance and internal controls background


What it takes to excel:


  • Minimum 7 years’ experience in a similar role, preferably in a global software services/high tech environment
  • Excellent written, verbal communication and presentation skills with all levels, internal and external
  • Strong change management skills and ability to pivot with changing priorities
  • Excellent working knowledge on accounting principles, compliance and sox controls; Strong working knowledge of revenue recognition principles
  • Excellent working knowledge of SAP with strong working knowledge of Billing in SAP and Microsoft Office products
  • Excellent attention to detail and analytical ability
  • Demonstrated ability to drive a culture of learning through proper training and teaching, utilizing change management methodologies to ensure your peers and stakeholders successfully use new processes, understand Billing analytics and practice
  • Excellent customer service mindset with demonstrated success business partnering to achieve organizational goals
  • Excellent organization and time management skills, with demonstrated success managing multiple priorities, prioritizing to meet tight deadlines
  • Excellent team player, understanding that you deliver as a team and it is always best when you collaborate to find solutions to problems
  • Demonstrated ability to drive a culture of accuracy and efficiency in a continuously changing environment.





At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com. Applicants have rights under Federal Employment Laws including but not limited to: Family and Medical Leave Act (FLMA)Equal Employment Opportunity  and Employee Polygraph Protection Act


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and your potential. Become an OpenText Voyager.

Apply now »