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Senior Manager, Master Data (SAP)

Req id:  11340

Waterloo, ON, CA Richmond Hill, ON, CA Mississauga, ON, CA



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 





Reporting to the Sr. Director of Enterprise Business, the Manager of the DGO, will oversee a team of Data Specialists and Senior Data Specialists who perform day-to-day data maintenance within SAP for Customer, Vendor, Materials and Finance master data.  This is a hands-on leadership role where you will be expected to understand the day to day Data Governance roles and operations while leading a team who is doing the same.  You will guide and help set data validation rules while ensuring the team is validating the quality of their work and providing training and guidance.  You will also liaise with the business to build out data governance, understand their requests and to provide leadership in building training and operational policies




  • Management activities including goal setting, performance management, tracking deliverables, recruitment, etc.
  • Leading employees through personal growth, development, and change
  • Building relationships with cross-functional colleagues to develop knowledge and awareness as a way of improving data quality and team relations
  • Deploying change management techniques to smoothly introduce change into your operational team and within the broader business
  • Governing data in line with policies and procedures to ensure the highest data quality, understanding the impact that data quality has on cross-functional business units
  • Identifying, reporting, and resolving data quality issues through root cause analysis
  • Clearly communicating in written and verbal communications




  • Bachelor’s degree in technical, business or digital areas, or equivalent combination of education and business-related work experience.
  • 8+ years of total work experience in master data management, and/or within the Orders to Cash (O2C) or Procure to Pay (P2P) business functions with an understanding of how master data affects those business functions.
  • 5+ years of experience working in SAP or a similar ERP for maintaining master data.
  • 5+ years of experience in people management
  • Attention to detail and accuracy in your work.
  • Knowledge or experience using any one of SalesForce, ITSM, Assure, Siebel, Changepoint, OpenAir, or cloud biller systems is an asset.
  • Group training, public speaking and/or presentation skills.



At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com. Applicants have rights under Federal Employment Laws including but not limited to: Family and Medical Leave Act (FLMA)Equal Employment Opportunity  and Employee Polygraph Protection Act


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Join OpenText today.

Apply now »