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Principal Business Systems Analyst

Req id:  30371

Waterloo, ON, CA Mississauga, ON, CA Richmond Hill, ON, CA



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 



The Opportunity

  • OpenText Business Networks is a major provider of services to the financial services industry.  Our current growth plans expand our focus on supporting financial companies address needs in growing their customers in integrated payables and receivables, better transaction processing based on forecasts and analysis of current payment flows versus previous periods.
  • OpenText Business Networks is also a very large player in corporate-to-financial services message flows and in supporting supply chain flows.  The marriage of these provides opportunity to grow products for a quickly evolving market.
  • The Senior Technical Business Analyst will be integral in addressing these markets.  Working within a tightly knit team of BAs and Developers we look to reduce time to delivery of client-driven projects and grow features and functions across a growing client base.


You are great at:

  • The Principal Business Systems Analyst role consists of understanding core system features and functions to assess clients’ business requirements/needs and determine how to best meet those requirements.  The BA will design the user experience, recommend operational flows, identify required static data, and map alternate forms of data collection. 
  • The business functional knowledge required includes a broad understanding of financial services with general knowledge of payments or loan processing.  Specific knowledge of payment messaging, such as EFT, ACH, SWIFT, FED, and familiarity with ISO20022 is a significant plus.  This knowledge can be from either a financial services market participant or vendor or from a corporate treasury office or vendor to corporate treasurers.
  • The BA will review, write, and edit requirements, functional specifications, and business processes related to proposed solutions.
  • The BA will create business process review documents to deliver analysis results.
  • The BA will define and document interfaces within application subsystems, as well as between new and existing systems, as needed.
  • The BA will be integral throughout the entire project lifecycle from conception to production implementation ensuring key business requirements meet client needs.
  • Be a leader taking ownership of projects from bridging the gap between clients, development, and support teams. Be involved beyond solution go-live requiring interfacing with clients for initial onboarding, training and support.



What it takes

  • Minimum of a bachelor’s degree and 10 years of experience in financial services or corporate treasury (payments, AP, AR).
  • Knowledge of and experience with payment messaging for corporate and/or banking, with specific experience with at least two of EFT, ACH, SWIFT, or FED plus a familiarity of ISO20022 formats for payments.
  • Excellent verbal communication skills – this role is client-facing.
  • Excellent written communication skills
  • Experience with and/or knowledge of applications that support financial services (payments or lending) or corporate treasury.




OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact


Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office. Accommodations may be available for specific roles.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

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