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Principal Cloud Database Administrator

Req id:  34906

Waterloo, ON, CA Mississauga, ON, CA Richmond Hill, ON, CA



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 



The Opportunity:
This position is responsible for managing highly available database clusters across geographically different on-premise datacenters. Ensure availability, scalability, and uptime requirements of database services are clearly understood and addressed. Evaluate progress and results of development efforts. Preserve the integrity and design of the databases to support mission-critical databases necessary for business operations. Under minimal supervision, produce deliverables in alignment with the overall Transformation program demonstrating mastery skills in sub-specialization.
You are Great AT:
•    Provide proactive knowledge and act as an escalation point for Engineering, Service Support, and Service Delivery. 
•    Resolve issues & incidents within SLA.
•    Proactively work with vendors & providers on issues identified in products and chase issues until successful resolution.
•    Independently implement approved medium and large-scale projects that align towards service and departmental goals. 
•    Lead, coordinate, and manage all aspects of the database implementation. 
•    Own technology solutions within the respective area of sub expertise including overall design, key decisions, and relations with business owners. 
•    Liaise with the company's database suppliers for prompt rectification of any problems or emergencies. 
•    Provide guidance and support to the enterprise; act as a single point of contact for DBA-related issues. 
•    Coordinate with systems admin, network engineering, and other teams towards availability, reliability, and scalability of database environments 
What It Takes:
•    BE in CS/EE Or/with a minimum of 8 years of experience as hands-on an Oracle DBA.
•    Excellent understanding of Oracle technologies and related products/technologies used in replication such as Dataguard and Golden Gate.
•    OCP certification is plus.
•    Must have worked in services with 99.995% or more uptime/SLA.
•    Worked in services requiring 10 minutes of Response Time to Incidents including experience in carrying on-call rotation.
•    Experience in implementing local recovery and disaster recovery.
•    Must have worked on database systems with more than 10TB Oracle RAC.
•    Working experience with Oracle 11g, 12c and 19c RAC with Active-Active setup.
•    Oracle Grid Control implementation and data collection. 
•    Hands-on experience with Golden Gate, Data Guard, and troubleshooting.
•    Experience in setting monitoring including Enterprise Grid Control.
•    Must have working experience with scripting and automation.
•    Good understanding of Linux OS.
•    Experience in setting monitoring of databases and related technologies.
•    Knowledge of MSSQL and  Postgress, database is plus.




OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at 1-800-499-6544.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

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