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Principal Site Reliability Administrator

Req id:  42657

Waterloo, ON, CA Richmond Hill, ON, CA

 

OPENTEXT 
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

 

YOUR IMPACT
An SRE bridges the gap between traditional software engineering and operations to create highly scalable and fault-tolerant systems. At OpenText, Site Reliability Engineer position is part of the technical team that involves complete ownership of containerized platform delivery including administration and management of the OpenText containerized infrastructure stack for our worldwide customers. You will be joining a growing team that provides world-class operational support including hands-on troubleshooting and administration to a variety of enterprise customers. This hands-on role will focus on designing, maintaining, and troubleshooting software features and solutions as well as hardening processes for cloud environments and container-based applications. 

 

WHAT THE ROLE OFFERS
•    Running software applications on containerized public and private cloud infrastructure
•    Planning, testing, and implementing solutions for the monitoring, alerting, and observability of platform services. We are shifting towards proactive, log-based monitoring from event-based monitoring, in-depth knowledge in this realm is appreciated.
•    Deployment, management, and optimization of application containers and their security with tools such as Prisma Cloud (RedLock/Twistlock), etc
•    Build methods to advance automation and security for cloud and container-based applications to realize DevSecOps CI/CD pipelines.
•    Understanding of Kubernetes, Docker, GitOps, Ci/CD pipelines, IaC, PaaS
•    In-depth understanding of hyperscalers like GCP and AWS
•    Developing standards, policies, and procedures as well as best practices documentation.
•    Automating solutions to follow ITIL and change management procedures within OpenText

 

WHAT YOU NEED TO SUCCEED
•    Ms/BS in Computer Science, some certification on GCP / AWS preferred.
•    Deep understanding of Linux systems and experience with virtualization technologies (like VMware) and storage backends (like Netapss) preferred.
•    Experience on gitOps based deployments and tools (ACM, ArgoCD, Gitlab CD, Tekton, etc)
•    Proven experience in automating infrastructure via code.
•    Minimum of 5 years of software engineering or operations experience with a focus on Cloud development and container technologies.
•    Proficiency in a scripting language such as Python, PowerShell, or Bash. Some experience in Golang is preferred.
•    Strong ansible and terraform coding skills.
•    Experience with monitoring tools like Solarwinds, Datadog, NewRelic, Zabbix, Prometheus/Grafana, Kiali, etc
•    Experience with containers and knowledge of Kubernetes in multiple flavors, k8s, Bosh CFCR, GKE, EKS, etc.
•    Be able to participate in off-hours troubleshooting / On-call shifts, if and as required.


 

 

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.comOur proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

 


OPENTEXT - THE INFORMATION COMPANY 
We believe that our values are the compass that steers us in the right direction and helps us stay true to our mission. These values will not only guide our everyday decisions but also influence our strategic direction and the way we work. They reflect who we are as individuals and as a collective force, uniting us in our shared purpose. 

CREATE THE FUTURE 
We create economic growth that is inclusive and sustainable. 

BE DESERVING OF TRUST 
The world’s most trusted companies trust OpenText, and we demonstrate this in our actions as individuals, as a company, and as technology. 

WE, NOT I 
We build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems. 

RAISE THE BAR 
We set high standards and exceptions, to learn, to be better. 

OWN THE OUTCOME 
We tap into our creativity to deliver incredible experiences for customers, to ourselves, and for our planet. 

We believe a workplace should be human above all else. We ask excellence of our employees and reward it by creating an environment that is welcoming, challenging and that encourages real growth and development, not empty platitudes, or trinkets.” - Mark Barrenechea, CEO & CTO

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