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Program Manager

Req id:  15440

Waterloo, ON, CA



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 





The S2P Program Manager applies expert knowledge and analytical abilities to lead high risk complex projects and drives solution development and innovation across Source-to-Pay.  The successful candidate will provide expert advice and help others to problem solve and implement new ideas. The role is trusted to assess issues & opportunities through the analysis of numerous factors, both internal and external to the business, to resolve complex problems.




  • Strong project management and change management competences:
    • Plan program level milestones, gates, tasks and deliverables.
    • Define and manage the plan at the project (workstream) level.
    • Define and facilitate program level meetings; setting objective, agenda, participants, location, time, etc. Take and share meeting minutes.
    • Facilitate communication for topics involving multiple stakeholders
    • Design and drive changes for business process re-engineering and organizational change
  • Understand and handle escalated issues coming from workstreams as well as global teams
  • Bridge communication between business workstreams and technical workstreams
  • Applying lean six sigma methodologies to improve process efficiencies in finance operations
  • Proactivity monitor key performance indicators to ensure data accuracy and data management policies are working as expected
  • Apply problem solving & creativity to develop and design improvements to the processes, procedures, tools, rules and metrics
  • Develop and maintain requirements/specifications for new or enhanced functionality to department operational processes, policies, and systems
  • Partnership and cross-functional interaction with teams to support ongoing initiatives.
  • Building relationships with leaders to improve processes and understanding and explaining variance drivers within the operations teams
  • Performing deep dives with S2P leaders to understand and analyze issues




  • 8+ years of project management and procurement experience
  • BA/BS degree in Business, Finance, or another related field
  • The ideal candidate will have significant experience in S2P development, implementation, and transformation space
    • Strong process orientation and demonstrated ability to define and document new or improved business planning and management processes and reporting mechanisms
    • Demonstrable experience in Source to Pay (S2P) process design and hands-on capability, including documentation
    • Strong understanding of how business processes work and integrate in an ERP/SAP environment, and overall Procurement and Finance process/value flow understanding
  • High tech, internet or computer industry experience preferred
  • Strong analytical skills: able to clearly link financial results to operational performance drivers, generate alternatives and minimize risks
  • Self-starter working under minimal supervision with cross functional teams to drive stated goals
  • Excellent verbal communication, presentation, collaboration and teamwork skills with demonstrated ability to gain trust, secure buy-in and influence change at all levels
  • Ability to prioritize multiple deliverables and execute tasks with short lead times, as well as the ability to adapt quickly to changing priorities, assignments, and roles







At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com. Applicants have rights under Federal Employment Laws including but not limited to: Family and Medical Leave Act (FLMA)Equal Employment Opportunity  and Employee Polygraph Protection Act


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and your potential. Become an OpenText Voyager.

Apply now »