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Release Management Analyst (functional)

Req id:  42255

Waterloo, ON, CA

 

OPENTEXT 
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

 

 

YOUR IMPACT

The Release Management team has a unique opportunity for a functional Release Management Analyst to join the team.  We are seeking motivated individuals to set up and release OpenText products, whether developed and sold by OpenText or through approved partners.  This position requires extensive coordination with various teams to ensure products are set up correctly in our systems and the changes and releases are implemented smoothly. You will collaborate with Product Managers, Product Marketing Managers, R&D Managers, and Product Operations to share crucial product details, such as license technology configuration requirements, timelines, documentation, and special needs. Your role will be pivotal in ensuring the seamless release of our products, directly impacting our success and customer satisfaction.

 

 

WHAT THE ROLE OFFERS

  • Support the software setup related to engineering programs through day-to-day follow-up on project/program road maps.
  • Ensure deadlines are met and day-to-day functions of programs and related projects take place as required.
  • Coordinate with product marketing, project management, product operations, and IT for the setup of single or multiple products.
  • Establish processes consistent with overall organization objectives and maintain process documentation.
  • Collaborate with operational teams and business stakeholders to gather business requirements, supporting the design of new or improved processes of medium to high complexity as well as understand business and customer impact.
  • Keep leaders informed of critical milestones and decisions; ensures work is reviewed upon completion.
  • Conduct risk assessments and manage issues related to releases. 

 

 

WHAT YOU NEED TO SUCCEED

  • 3-5 years of experience with managing software product releases and supply chain setup.
  • Proficient with MS Office programs, especially Excel
  • Knowledge of license technology configuration preferred.
  • Familiarity with document publication tools (Adobe Acrobat Pro, Dreamweaver) as well as SAP and Salesforce.
  • Proficient project management skills in planning, execution, and implementation.
  • Excellent communication skills (written, verbal, presentation), leadership and influence skills.

 

 

ONE LAST THING:   

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.  Our 30-year legacy encompasses delivering over 700 innovative products and services, with over 120,000 enterprise customers, including 98 of the Top 100 companies, and 150 million end users.  As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

 

 

 

 

 

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.comOur proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

 


OPENTEXT - THE INFORMATION COMPANY 
We believe that our values are the compass that steers us in the right direction and helps us stay true to our mission. These values will not only guide our everyday decisions but also influence our strategic direction and the way we work. They reflect who we are as individuals and as a collective force, uniting us in our shared purpose. 

CREATE THE FUTURE 
We create economic growth that is inclusive and sustainable. 

BE DESERVING OF TRUST 
The world’s most trusted companies trust OpenText, and we demonstrate this in our actions as individuals, as a company, and as technology. 

WE, NOT I 
We build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems. 

RAISE THE BAR 
We set high standards and exceptions, to learn, to be better. 

OWN THE OUTCOME 
We tap into our creativity to deliver incredible experiences for customers, to ourselves, and for our planet. 

We believe a workplace should be human above all else. We ask excellence of our employees and reward it by creating an environment that is welcoming, challenging and that encourages real growth and development, not empty platitudes, or trinkets.” - Mark Barrenechea, CEO & CTO

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