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Sr. A/P Specialist

Req id:  13980

Waterloo, ON, CA



Together Carbonite and Webroot form the SMB and Consumer Division of OpenText. The mission of our joint offering is to make cyber resilience simple, reliable and accessible in the connected world. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit and our employees are empowered and encouraged to build their careers at OpenText.







Reporting to the Manager, Accounts Payable, the Sr. AP Specialist is an integral role in delivering Accounts Payable excellence in the Source to Pay Function. He / She will own the administration of vendor accounts by delivering on best-in-class AP processes and practices, in collaboration with peers and key stakeholders. The Sr. AP Specialist will act as a subject matter expert for the AP group. He / She will apply their professional experience, reporting and customer service skills to successfully resolve escalations and support proactive continuous improvement in the AP function.  




  • Responsible for the timely and accurate processing of complex supplier invoices and employee reimbursements for entities within OpenText 

  • Responsible for managing all administrative aspects for vendor accounts in an assigned portfolio including accurate setup in systems, coordinating the timely receipt of invoices, payment remittance communications, and maintenance of accurate contact details at all times  

  • Liaise with internal stakeholders such as Account Managers, Procurement, Data Governance Organization to ensure open communications and processes are streamlined per vendor (account) along with a timely resolution to any invoice issues requiring escalation 

  • Provide daily, weekly, monthly and quarter-end reporting with analysis to proactively support the business in delivering to AP targets 

  • Drive opportunities for improvement in efficiency and effectiveness of the business process 

  • Perform root cause analysis for issues encountered/feedback received to invoice processing and propose corrective/preventive actions to management 

  • Deliver on internal audit requirements 

  • Partner with systems team on testing and support change management  

  • Assist in all acquisition integration activities as assigned by your leader 

  • Partner with management to promote teamwork and collaboration by sharing AP best practices  

  • Maintain SOPs or work instructions 

  • Train/coach new and existing AP Specialists 

  • Meet/exceed AP KPI targets set by management 

  • Deliver on other assignments as required 





  • College Diploma/Bachelor’s Degree or equivalent experience in Accounts Payable or Administrative Vendor Account Management. Ideally, the candidate should be registered in a program leading to an accounting designation. 



Skills and Experience: 

  • Minimum 5 years experience in Accounts Payable  

  • Global experience an asset 

  • Strong writing, communications, interpersonal, and customer service skills 

  • Demonstrated ability to build and maintain effective working relationships and influence the right change with key stakeholders 

  • Organized with demonstrated ability to prioritize multiple activities in a fast-paced and changing environment 

  • Self-starter and strong team player to learn from your leader and others and teach your peers and others 

  • Strong reporting and analytics experience 

  • Strong working knowledge with ERP environment, specifically SAP and VIM or other workflow tools 

  • Strong Microsoft Excel skills (minimum intermediate level) 

  • Demonstrated success in negotiation tactics in resolving disputes 

  • Second language skill an asset (French, German, Dutch, Italian, Spanish, Nordic) 

  • Working towards an Accounting Designation is an asset 

  • Strong working knowledge of Accounting principles and P2P/AP processes  



At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com. Applicants have rights under Federal Employment Laws including but not limited to: Family and Medical Leave Act (FLMA)Equal Employment Opportunity  and Employee Polygraph Protection Act



Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and your potential. Become an OpenText Voyager.

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