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Sr. A/P Specialist

Req id:  30791

Waterloo, ON, CA Richmond Hill, ON, CA



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 



The Opportunity:

Reporting to the Manager, Accounts Payable, the Sr. AP Specialist – Payments, is an integral role in delivering Accounts Payable excellence in the Source to Pay Function. He / She will own the administration of vendor accounts by delivering on best in class AP processes and practices, in collaboration with peers and key stakeholders. The Sr. AP Specialist – Payments, will act as a subject matter expert for the AP group, He / She will apply their professional experience, reporting and customer service skills to successfully resolve escalations and support proactive continuous improvement in the AP function.

You  Are Good At:

• Liaise with internal stakeholders such as Account Managers, Procurement, Data Governance Organization to ensure open communications and processes are streamlined per vendor (account) along with timely resolution to any invoice issues requiring escalation
• Provide excellent customer service by establishing open and clear communication with both internal teams and external suppliers
• Responsible for executing the payment process timely for all invoices and employee expensesdue for payments
• Manage open invoices due for payment and rejected payments report
• Settle payment rejections and problems
• Provide support to cash clearing process
• Collaborate resolution of payment related issues
• Support the Accounts Payable control account reconciliation process
• Partner with management to promote teamwork and collaboration by sharing AP best practices 
• Train/coach new and existing AP Specialists
• Deliver on internal audit requirements
• Perform root cause analysis for issues encountered/feedback received to invoice processing and propose corrective/preventive actions to management
• Assist in all acquisition integration activities as assigned by your leader
• Maintain timely responses sent to Tier 2 AP Help desk queries 
• Deliver on other assignments as required
 What It Takes:
• College Diploma/Bachelor’s Degree or equivalent experience in Accounts Payable or Administrative Vendor Account Management. Ideally, the candidate should be registered in a program leading to an accounting designation.
• Minimum 5 years’ experience in Accounts Payable 
• Global experience an asset
• Strong writing, communications, interpersonal, and customer service skills
• Demonstrated ability to build and maintain effective working relationships and influence the right change with key stakeholders
• Organized with demonstrated ability to prioritize multiple activities in a fast paced and changing environment
• Self-starter and strong team player to learn from your leader and others and teach your peers and others
• Strong reporting and analytics experience
• Strong working knowledge with ERP environment, specifically SAP and VIM or other workflow tools
• Strong Microsoft Excel skills (minimum intermediate level)
• Demonstrated success in negotiation tactics in resolving disputes
• Second language skill an asset (French, German, Dutch, Italian, Spanish, Nordic, Mandarin)
• Working towards an Accounting Designation is an asset
• Strong working knowledge of Accounting principles and P2P/AP processes 



While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

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