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Sr. Cloud Support Specialist 1

Req id:  4908

Waterloo, ON, CA

 

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

 

 

OPENTEXT - THE INFORMATION COMPANY 
 
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  

 

THE OPPORTUNTIY: 

OpenText is seeking a Telecom Analyst who is highly motivated, experienced and well-organized.  Reporting to the Manager, Commercial Network Services responsibilities will focus on the management of our Telecommunication costs, inventory, and budgets.  The position involves interaction with our Management, Telecom vendors, internal finance teams and other stakeholders.   

 

 

WHAT YOU ARE GREAT AT: 

 

  • Maintain and update Asset Manager (Inventory) system for the tracking of Telecom spend down to the invoice/circuit level.   
  • Produce month-end variance reports for Sr. Management.    
  • Maintain and updated vendor rate schedules for termination, origination, and SMS least cost routing systems.   
  • Produce Ad hoc reports, tracking schedules, analyses, and presentations as requested by Management. 

 

WHAT I T TAKES:   

  • Proficiency in Microsoft Office applications. 
  • 1-3 years relevant Telecom experience working with Telecom providers in regards to ordering, coordinating installations and disconnecting circuits.   
  • Computer Networking degree with equivalent work experience. 
  • Well-developed interpersonal, presentation, and communication skills. 
  • Ability to effectively prioritize work load and tasks to meet established deadlines. 
  • Ability to work independently and manage competing project/assignments. 
  • Strong math skills and a working knowledge of GAAP. 
  • Knowledge of SAP and/or HP Asset Manager a plus. 

 

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of sex, national origin, disability or race. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com. 

 

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com. Applicants have rights under Federal Employment Laws including but not limited to: Family and Medical Leave Act (FLMA)Equal Employment Opportunity  and Employee Polygraph Protection Act


OPENTEXT - THE INFORMATION COMPANY

Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

Perks 
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Benefits 
Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and your potential. Become an OpenText Voyager.

Apply now »