Sr. Director, Workplace Security(Physical Security & Risk Programs)

OPENTEXT 
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

YOUR IMPACT

The Sr. Director, Physical Security & Risk Programs is responsible for shaping and executing the strategic direction of OpenText’s physical security program and associated risk management initiatives.

This pivotal role calls for a highly experienced security management professional to oversee an enterprise-wide program and provide senior-level (strategic) leadership for the organization’s physical security risk management efforts. Supported by a team of security professionals, the Sr. Director will lead the design, implementation and maintenance of physical security systems and technologies, management of security operations, development of strategies to mitigate risks to OpenText’s facilities across the world, and establishment of robust governance to promote a culture of compliance and ensure the effectiveness of security programs globally.

This position will report to the VP, Workplace Services and will be based within travel distance of either our Waterloo, ON or Richmond Hill, ON office.

WHAT THE ROLE OFFERS

• Develop and implement a company-wide strategy to optimize OpenText’s physical security approach, in alignment with global operations, risk exposures, and regulations.
• Align security strategy with stakeholder needs across business units, promoting a proactive security culture and providing thought leadership. 
• Lead and mentor a high-performing security team, fostering collaboration and innovation while ensuring skill development and succession planning.
• Provide senior oversight for OpenText’s Global Security Operations Center (GSOC), ensuring continuous monitoring, rapid response, and incident management. Optimize GSOC technology and processes for real-time intelligence and emergency response. 
• Oversee the design, implementation, and management of OpenText’s physical security systems strategy and technology roadmap to drive standardization across the enterprise and ensure alignment with the company’s evolving needs.
• Drive innovation by integrating cutting-edge technologies to enhance physical security capabilities, streamline operations, and improve threat detection and response times.
• Lead the execution of security system upgrades, migrations, and deployments in new facility projects, providing senior-level oversight through the planning, design, and implementation phases.
• Establish a risk management program for facilities security, working with stakeholders to implement mitigation plans and ensure regulatory compliance. 
• Oversee the development, implementation and maintenance of physical security policies, standards and procedures to ensure consistent application of security practices across the enterprise.
• Establish and oversee an audit program to regularly review security protocols, systems, and incident reports to identify gaps, trends, and opportunities for continuous improvement.
• Define key performance indicators (KPIs) to measure program success and report data-driven insights to senior leadership to support decision-making. 
• Lead company-wide security awareness training programs, working with business partners to ensure alignment with broader risk management efforts and that regulatory requirements are met. 
• Provide senior accountability for Global Security’s management of relationships with external vendors, contractors, and service providers to ensure cost-effective services and compliance with corporate standards.
• Lead capital and operational budget planning for security projects, working with Finance and Operations teams to allocate and manage capital resources effectively for security initiatives.
• Manage operational budget, including forecasting, staffing, and third-party expenses.

WHAT YOU NEED TO SUCCEED

• Extensive knowledge in security industry areas including physical security programs, security systems, GSOC operations, governance, risk management, facility security design, and emergency response.
• Proven ability to set and execute strategic goals while managing tactical operations and driving change initiatives.
• Strong business acumen, collaborating cross-functionally to implement security programs while adapting to company culture and offering fresh perspectives.
• Critical thinker with leadership experience and excellent relationship management skills to address global security challenges.
• Ability to effectively communicate within all levels of the organization (including briefing executive management) on security initiatives, projects, decisions, and information.
• Excellent leadership, communication, and interpersonal skills, with a track record of building and leading successful teams.
• Comprehensive understanding of and experience delivering physical and technical security design projects across all stages within the built environment in the Americas and/or globally.
• Strong knowledge of governance, compliance, and regulatory requirements related to physical security, as well as current national and international standards and installation practices.
• Proven ability to manage CapEx planning and budgeting for security programs, including expense planning for resources, security tools, services, and third-party vendors.
• Flexibility in work schedule/ability to respond to after-hour or extended events globally.
• Minimum 5+ years of direct experience in a leadership and people management role.
• Minimum 15+ years of experience in a private sector corporate security organization or a related public sector organization (focused on physical and personnel security) with progressive responsibilities. Private sector corporate security experience is highly preferred, particularly in a global company and/or the technology industry.
• Bachelor’s degree or equivalent work experience.
• One or more professional certifications in an area of study relevant to this position is preferred, such as Certified Protection Professional (CPP), Physical Security Professional (PSP), or similar.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.