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Sr. Manager, CloudOps SRE

Req id:  24905

Waterloo, ON, CA Mississauga, ON, CA Richmond Hill, ON, CA Virtual, CA Montreal, Quebec, CA



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 



The Opportunity

As a Sr Manager of CloudOps SRE, you will join a global team, where you’ll have the opportunity to learn, grow, and mentor other team members. You will be actively engaged with Product Management, Product Engineering, and others across the CloudOps Delivery team.  You will bring your ideas and knowledge to continue to improve and make our cloud deployments more resilient. The CloudOps team is responsible for infrastructure life cycle and you will have ownership of the conception, design, research, development, build, maintenance and monitoring of all product delivery for EMS.  We are currently adopting Kubernetes and CI/CD pipelines to streamline our deployments and you would be coming in as the Sr Manager for the team that defining and implementing CloudOps Standards.  This is a great opportunity for a Sr Manager of CloudOps to continue to grow your career.  At OpenText, we promote a learning and innovative environment. 


What It Takes

  • Your function will be defining SRE best practices and implementing controls and standards for the team.
  • You will maintain operational coverage of Environments residing on our cloud platforms, with a focus on Health and Availability. Additionally, improving automation, scale, process improvement, metric collection, security, and visibility into non-production and production.
  • Leveraging various DevOps approaches which includes but not limited to CI/CD processes, working closely with development teams to ensure a manageable and secure migration of change into the production environment.
  • Should have experience on build and deployment process for different technology-based applications like Java, .Net, PHP, Node JS, Angular, Python etc.
  • Experience with at least one of CI/CD build and deployment system (Jenkins, GitLab, GitHub or AzureDevOps GitHub, Maven)

You Are Great At:

  • 4+ years’ experience managing or leading teams minimum of 2+ years in DevOps or cloud technologies  
  • General knowledge of UNIX/Linux & Windows 
  • Experience working on at least one cloud provider (GCP, AWS, or Azure)
  • Experience with scripting (Shell, Python etc.,) 
  • Experience in Systems Architecture, in-depth knowledge on SRE, IT Operations, Cloud, Coding and Scripting experience with Java, JavaScript, python and .NET, understanding of AI/ML.
  • Experience in managing medium to large, enterprise level programs leading cross functional team.
  • Experience in managing teams of 4-10 members.
  • Experience acting as Scrum Master and leading a scrum team from start to finish (build/deploy/support)
  • Strong understanding of cloud native and container based distributed systems like Kubernetes
  • Ability to collaborate with Engineering, Architecture, Infrastructure, and Operations teams to develop design and deliver solutions to drive infrastructure provisioning on any cloud platform using Terraform  





OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com).


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

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