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Senior Product Manager

Req id:  3403

Mississauga, ON, CA, L5K 2N6



Together Carbonite and Webroot form the SMB and Consumer Division of OpenText. The mission of our joint offering is to make cyber resilience simple, reliable and accessible in the connected world. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit and our employees are empowered and encouraged to build their careers at OpenText.


The Role


The Carbonite/Webroot Product management team is seeking a Product Manager with a track record of driving new capabilities from initial concept to successful delivery and market adoption. This person will be responsible for existing and new products within our Consumer portfolio with a focus on our Webroot SecureAnywhere product.


As the Product Manager, WSA Consumer you will participate in the definition of the strategy, and own the execution for Online, Retail and distributor channels globally. Working closely with Development, UX, Sales, Product Marketing and, Marketing teams you will be an authority and evangelist on activities in this space.


We are seeking a product manager who makes market and data-driven decisions, can develop business cases to support product investment, and are comfortable making difficult tradeoff decisions.  You must be able to communicate and pursue our vision with key business stakeholders within the company.


You must possess a unique blend of business and technical savvy.  Able to combine a big-picture perspective, with the drive to focus on the details and make the vision a reality. You must enjoy spending time in the market to understand what opportunities exist and find innovative solutions for the broader market. You will be or become a domain expert on consumer software technologies and the security market.  You will gain deep knowledge of Customer behaviors, software sales and marketing strategies. Defining the value and measuring the impact of features is a key part of the role, an analytical approach is a must.  Translating this market insight to epics/stories and partnering with development to bring features to market are critical skills.


Growing our Consumer user base and renewals is a priority for Carbonite/Webroot and you will have the opportunity to make a big impact in our $250M+ annual business. You will be competing head to head with well-funded and entrenched competition and will ensure our customers receive the security solution they value.


We use Agile (Scrum) development methodology, and you will work with engineering counterparts to execute the product roadmap and define the associated release requirements for the development team.


Specific Objectives and Responsibilities


Your First Six Months:

  • Gain deep market and product understanding and insight
  • Understand our market strengths and weaknesses
  • Own the near-and long-term roadmap
  • Support the execution of integration of WSA and Carbonite Safe
  • Define and execute Discovery for new or previously determined initiatives


Six to Twelve Months and Beyond:

  • Lead the delivery and go-to-market of new releases and features
  • Own, define, communicate and advocate the business strategy
  • Influence internal stakeholders from Dev, Sales, Marketing, Support, etc
  • Be the ‘voice of the customer’
  • Determine the migration plan for existing customers to the Safe Portal


Key Challenges to Overcome


The Consumer team has received additional funding to execute some critical projects.  This work requires coordination between multiple teams and the PM will be a key part of managing that coordination. Modeling additional opportunities, needs, gaps and making solid recommendations on prioritization for future work is also key pending work.  Must have a balance of technical and business savvy and be successful in influencing a team that comes from broad and deep knowledge.  Experience integrating and enhancing existing products is a plus.


Success Factors


What will make you successful at OpenText:

  • A track record of good judgment and decision-making in positions with significant responsibility
  • Highly autonomous and able to independently identify high value projects and drive them completion
  • Demonstrated leadership capability in cross-functional team environments
  • High degree of comfort with complex technical environments
  • Having and being able to articulate/defend an informed opinion on important topics


Skills & Experience:


  1. 3-4 years of PM or similar software product related experience
  2. Cybersecurity or similar technical product background
  3. Understanding of Consumer markets is very valuable but not required.
  4. Ability to model business strategy including ROI, tradeoffs, and build/buy/license decisions
  5. Experience with agile processes and acting as a PM or PO, including writing user stories
  6. Technical background and ability to work across the entire product stack – endpoints, web, data services
  7. Strong collaboration skills with internal and external stakeholders
  8. Ability to execute discovery including concept validation, and go to market plan
  9. Able to balance competing priorities around features, architectural investments, technical debt, and cost optimizations



At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com. Applicants have rights under Federal Employment Laws including but not limited to: Family and Medical Leave Act (FLMA)Equal Employment Opportunity  and Employee Polygraph Protection Act


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and your potential. Become an OpenText Voyager.

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