Sr. Software Engineer-Zuora Administrator

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

The Opportunity:

Joining our Global IT group and reporting to the Manager of Cloud Billing & Reporting, this position will support our Global Billing systems specifically Zuora SaaS billing platform, taxation, reporting, data transformation and application support for other 3rd party and internally written Billing & Reporting applications.

What You Are Great At:

• Manage Zuora modules -> Collect, Connect, Promo Codes and Developer Tools.
• Support the day-to-day Administration of OpenText’s production Zuora instance as well as testing sandboxes.
• Lead our technical Zuora Billing initiatives for Opentext’s IT Department.
• Play a key role in the migration of internal/external systems and dataflows onto our Zuora environment.
• Design, develop and manage Zuora workflows to automate business processes.
• Understand and troubleshoot data flow between Zuora and SFDC
• Manage integration with Zuora Quotes
• Responsible for On-Call and Tier2 support of our Zuora Billing application and related systems with remote staff.
• Applies skill and innovation and acts as a technical resource for our development team as well as help with efforts to improve effectiveness of internal systems.
• Develop program code, unit test data and document in all legacy, future, and cloud development environments.  Implementing changes through our change management process.
• Support SOX and SOC2 Audit compliancy.

What It Takes To Excel:

• 5+ years minimum previous experience working within a technical Development environment analyzing, designing, coding, testing, and maintaining computer-based systems.  At least 3 years working with Zuora.
• Knowledge of Zuora SOAP and Rest APIs

• Experienced with the complete software development life cycle.
• Experience working with SQL.
• Experience working with Zuora Quotes, Zuora 360 Sync; experience with basic Apex programming good to have.
• Demonstrated ability to drive a culture of learning amongst your peers and other stakeholder groups on Billing analytics.
• Ability to discern key aspects of a problem and address them.  (Critical analysis and Problem solving.)
• Familiar with Financial Book Closing process, general accounting practices or high-volume transactional Billing applications.
• Billing Interface with Tax, Credit card, PayPal and other processing module/software
• University/College degree within a related discipline or equivalent work experience.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com.