Apply now »

Thank you for your interest in OpenText! Our career page is currently undergoing maintenance and will be back up by May 29, 2022, 2:00 am UTC (May 28, 2022, 10:00 pm EST)

Please return soon to complete your dream job application!



Sr. Software Engineer-Zuora Administrator

Req id:  36328

Waterloo, ON, CA Richmond Hill, ON, CA Mississauga, ON, CA



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 



The Opportunity:


Joining our Global IT group and reporting to the Manager of Cloud Billing & Reporting, this position will support our Global Billing systems specifically Zuora SaaS billing platform, taxation, reporting, data transformation and application support for other 3rd party and internally written Billing & Reporting applications.


What You Are Great At:


  • Manage Zuora modules -> Collect, Connect, Promo Codes and Developer Tools.
  • Support the day-to-day Administration of OpenText’s production Zuora instance as well as testing sandboxes.
  • Lead our technical Zuora Billing initiatives for Opentext’s IT Department.
  • Play a key role in the migration of internal/external systems and dataflows onto our Zuora environment.
  • Design, develop and manage Zuora workflows to automate business processes.
  • Understand and troubleshoot data flow between Zuora and SFDC
  • Manage integration with Zuora Quotes
  • Responsible for On-Call and Tier2 support of our Zuora Billing application and related systems with remote staff.
  • Applies skill and innovation and acts as a technical resource for our development team as well as help with efforts to improve effectiveness of internal systems.
  • Develop program code, unit test data and document in all legacy, future, and cloud development environments.  Implementing changes through our change management process.
  • Support SOX and SOC2 Audit compliancy.


What It Takes To Excel:


  • 5+ years minimum previous experience working within a technical Development environment analyzing, designing, coding, testing, and maintaining computer-based systems.  At least 3 years working with Zuora.
  • Knowledge of Zuora SOAP and Rest APIs
  • Experienced with the complete software development life cycle.
  • Experience working with SQL.
  • Experience working with Zuora Quotes, Zuora 360 Sync; experience with basic Apex programming good to have.
  • Demonstrated ability to drive a culture of learning amongst your peers and other stakeholder groups on Billing analytics.
  • Ability to discern key aspects of a problem and address them.  (Critical analysis and Problem solving.)
  • Familiar with Financial Book Closing process, general accounting practices or high-volume transactional Billing applications.
  • Billing Interface with Tax, Credit card, PayPal and other processing module/software
  • University/College degree within a related discipline or equivalent work experience.








OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

Apply now »