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Systems Administrator

Req id:  33272

Waterloo, ON, CA Mississauga, ON, CA Richmond Hill, ON, CA



Together Carbonite and Webroot form the SMB and Consumer Division of OpenText. The mission of our joint offering is to make cyber resilience simple, reliable and accessible in the connected world. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit and our employees are empowered and encouraged to build their careers at OpenText.



The Opportunity
The role of Senior Systems Administrator – Compute Services will be responsible for the day-to-day operation and support of the computing infrastructure supporting the OpenText cloud platform. This person will be accountable for the deployment, and administration of a diverse set of technologies, including, but not limited to VMware ESXi deployments, NSX software-defined network deployments, Cisco UCS deployment anc configuration, and all other related technologies.
This role would be a great fit for someone with creative and innovative problem-solving skills. You will develop and implement solutions that operate at scale. 


You are great at

•    Ability to scope and specify technical solutions based on business requirements
•    Strong understanding of industry best practices and standards.
•    Experience working with highly complex enterprise systems
•    Proven ability to troubleshoot complex infrastructure systems and derive a solution
•    Experience working with Cisco Unified Computing System (UCS)
•    Experience working with diverse storage technologies in a virtualized environment.
•    Automation is your passion.
•    Building and maintaining a good relationships with team members and cross-functional teams.
•    Act as backup for other team members when necessary
•    May require shift work; On-call rotation is required, as 7x24x365 support is required


What it takes

•    Bachelor’s Degree in Computer Science or equivalent work experience. 
•    3-5 years of progressive responsibility in the area of virtualization and systems deployment.
•    Practical experience in the deployment, management, and troubleshooting of VMware vCloud Director and related products.
•    Experience with VMware vSphere 5,6,7 suites; including but not limited to design, configuration, administration, capacity planning, performance tuning, and troubleshooting.
•    Experience with Cisco UCS server platform and other hardware vendors such as Dell and HP.
•    Proficiency in automation and configuration tools such as PowerShell (PowerCLI), Python, and Ansible.
•    General knowledge of the Linux and Windows operating systems.
•    Strong understanding of ITIL principles


Other Desired Qualifications

•    Good understanding of storage and network principles
•    Understanding network topologies and common network protocols and services (DNS, HTTP(S), SSH, FTP, SMTP, DHCP, TCP, IP, etc…)
•    Awareness and insight into industry trends (technology, methods and tooling)
•    Relevant industry certifications such as VMware VCP, or cisco CCNP Datacenter. 




OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

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