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Technical Marketing Manager (Virtual)

Req id:  15741

Waterloo, ON, CA Virtual, DE

 

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

 

Technical Marketing is a team of product specialists who work closely with our engineers, product managers, and solution consultants to create, host, and support demos that showcase the great technical features and business benefits of OpenText products

 

The Opportunity...

As Technical Marketing Manager you will work with engineering and presales leads to deliver effective demonstration assets that support sales of the company’s Core product portfolio (SaaS).  You will build inter-departmental relationships with solution consulting, professional services, and product management and provide technical support and assistance to staff in the field delivering customer facing demonstrations and proof of concepts. You will administer and lend technical support of demo tenants and subscriptions on OpenText’s OT2 Cloud Platform. Explores new innovations and applications that lead to improved service levels, including script-based automation, analytics and reporting, cost containment.

  • Manage and maintain a library of hosted SaaS product demonstrations (OT2 Shared Subscriptions)
  • Update demonstration systems to keep cadence with the latest product releases
  • Build demos environments that showcase integrations with related OpenText and 3rd party applications.
  • Perform routine operational duties on OT2Cloud Platform (account creation/deletion, management of tenant admins, users and roles, subscription configuration, jobs, APIs etc.) in support of SaaS demos.
  • Provide technical demonstration support and enablement for OpenText presales staff 
  • Maintain written demo user guides, how-to instructions, weekly status reports and wiki updates

 

What it Takes...

  • Undergraduate degree 
  • 5+ years experience in the software industry in technical management roles. Proven track record of delivering demo systems to support software sales.
  • In-depth understanding of enterprise information management principles via OpenText (or a similar) product portfolio. Proven knowledge and experience supporting a SaaS product in a pre-sales environment. 
  • Work in a high-pressure environment with challenging deadlines and demanding users. 
  • All-round technical expertise including, computer software, operating systems, networks, cloud systems, virtualization, containers, and more. “Can do” attitude to problem-solving. Thirst for new knowledge and innovation. 


 

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com. Applicants have rights under Federal Employment Laws including but not limited to: Family and Medical Leave Act (FLMA)Equal Employment Opportunity  and Employee Polygraph Protection Act


OPENTEXT - THE INFORMATION COMPANY

Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

Perks 
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Benefits 
Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and your potential. Become an OpenText Voyager.

Apply now »