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Technical Program Manager

Req id:  20563

Waterloo, ON, CA



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 



The Opportunity


OpenText is looking for a Technical Program Manager with large-scale Cloud/SaaS project/program management expertise. The Technical Program Manager is responsible for managing multiple concurrent projects. They are also responsible for the timely delivery of quality program outputs while performing appropriate scope management. The role will manage the overall timeline for the program, manage issues and risks, and communicate program status to sponsors and senior leadership. The Technical Program Manager has strong leadership and communication skills, “hands-on” project management experience, and proficiency in motivating and leading others through a shared vision.

The Technical Program Manager provides a single point of contact for the program and will take projects from the original concept through final implementation. They will facilitate the definition of project scope and objectives with teams and oversee/coordinate all aspects of the program scope, schedule, and as needed, budget. The role will be working with the teams developing the OpenText Cloud platform and applications and is, therefore, a highly visible role with significant scope. The ideal candidate has experience and understanding of Cloud platforms, microservice architectures, CI/CD pipelines and working across multiple geographies.


You are great at:


• Developing detailed work plans, schedules, project estimates, resource plans, dependency tracking and status reports.
• Interfacing with peers in other teams as well as their leaders, including Engineering, Cloud Operations, Product Management, Professional Services, and Customer Support
• Providing clear status reports to senior leadership (SVP-level and higher)
• Conducting project meetings and being responsible for program deliverables
• Recommending and taking action to direct the analysis of, and solution to, program challenges
• Providing visibility to team impediments/risks and helping eliminate them
• Breaking projects into measurable milestones
• Helping team achieve project goals while partnering with Product Managers on overall business objectives


What it takes:


• Minimum BS CS or equivalent experience
• Experience working with Cloud platforms or SaaS applications
• 5 to 8 years of IT or Software Engineering industry experience, with at least 5 years in a management or project/program management position
• Proven track record of successful project/program management of mid to large-size projects/programs
• Agile project management training and/or experience
• Experience with management of several concurrent projects for commercial operations, security or service management
• Strong interpersonal and collaborative problem-solving skills
• Excellent communication and people skills
• Effective facilitation skills for participatory decision making
• Accustomed to working in a global environment involving multiple development sites in various time zones.



OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accomodationrequests@opentext.com).


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Join OpenText today.

Apply now »