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VP, Revenue Operations

Req id:  30247

Waterloo, ON, CA Richmond Hill, ON, CA



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 



The Vice President, Operations is accountable for strategic and operational excellence in the functions essential to salesforce productivity, including planning, forecasting, reporting, quota setting, and sales process optimization.  This role supports the EVP, International Sales (iSales) in ensuring the overall productivity, effectiveness and revenue growth of the iSales team.  Leading the Operations team, the Vice President, Operations is a trusted advisor and strategic business partner to the regional Sales VPs in the development and execution of key operational processes, in alignment with the strategic initiatives that will position the team for success.

The role collaborates with other functional Operations teams, as well as other corporate leaders, including Engineering, Cloud Service Delivery, Marketing, Sales, Finance, and HR, to promote the alignment of intiatives toward achievement of strategic results.




  • Work closely with the EVP, iSales to develop and execute against strategic priorities for the organization.
  • Lead and mentor the Operations team in the design, implementation and management of sales forecasting, planning and budgeting processes, in alignment with strategic targets.  Support pipeline management and deal reviews.
  • Partner with regional Sales VPs in developing annual and strategic business plans, as well as organization planning, compensation, budget, quota, headcount, capacity, and territory planning. 
  • Define and implement optimal performance measurements and performance management programs required to ensure the sales organization’s success; align reporting, training and incentive programs with these performance management priorities.
  • Enable the Sales leadership team with the tools, information, analysis, and recommendations needed to improve strategic and operational effectiveness metrics and business ratios.
  • Support the EVP iSales by coordinating and preparing material, recommendations and execution for a broad range of activities: 
    • Quarterly Business Reviews (QBRs)
    • Executive Team Meetings 
    • Operational Reviews 
    • Corporate events and regional visits
  • Interlock and represent the International Sales team with other functional groups, including Financial Planning & Analysis, Revenue Recognition, Variable Compensation, Deal Desk, Billing Operations, HR, and IT.
  • Partner with senior Sales leadership to identify opportunities for sales process improvement.
  • Facilitate successful implementation of new programs through the iSales team, in partnership with the VP PMO, including critical focus on leading change.
  • Support deal progression, approvals (A&A) and contracting support, as well as acquisition  and integration planning.








  • Bachelor’s degree, ideally in Business/Finance and/or equivalent experience; accounting designation and/or MBA an asset
  • Minimum of 15 years working in a global, high-tech environment, with proven leadership responsibility across multiple geographies
  • Excellent business acumen, exceptional understanding of financial statements and strong analytical, planning and organizational skills
  • Highly solution orientated, with excellent negotiation skills and ability to influence others
  • Strong leadership and program management skills to lead organization change to effectively meet strategic and tactical goals
  • Proven track record of developing, implementing and driving operational process efficiencies, effective policies and enablement of best practices in alignment with successfully telling the strategic story
  • Excellent ability to engage with complete information (verbal and written) in a clear concise manner; creative thinker
  • Ability to work across multiple silos within the organization and lead cross-functional teams to successful outcomes, including an ability to address complex situations and transform into actionable plans
  • Exceptional organization skills; flexible and adaptable to time-sensitive situations, with a strong ability to balance and prioritize multiple deliverables in a fast-paced environment
  • Excellent ability to see and engage in the big picture across multiple programs and teams
  • Highly proficient in MS Excel, PowerPOint, Outlook, and Word
  • Experience with, SAP, Anaplan, and Xactly is an asset





OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact


Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office. Accommodations may be available for specific roles.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

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